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Bernardi Honda of Natick

Natick, MA

4.5
1,652 Reviews

960 Worcester Rd

Natick, MA

01760

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Showing 1,652 reviews

December 16, 2024

Complaint: My name is Fernando, I am making a complaint. I was at the Bernardi Honda store today, 12/16/2024, at 960 Worcester Street Natick, to do a simple inspection for the year 2024 for 2025. I checked More

by Fernando dos Santos
Recommend Dealer
No
Employees Worked With
Wilson Cruz
Dec 19, 2024 -

Bernardi Honda of Natick responded

Good evening, Fernando! My name is Corbin Barber, I'm the Service Director at Bernardi Honda -- It was disheartening to hear about the experience you had during your time here for a state inspection sticker. It's unacceptable, quite frankly, and I would love the opportunity to speak with you about it so we can make things right. The absolute last thing we want to do is lose you as a guest! At your earliest convenience, please give me a call on my direct line at: 508-319-5430 and we will do whatever is necessary to earn back your patronage and trust!

September 25, 2024

Jams was very helpful, and explained the entire process and what to expect while I waited for my car. He also checked on me halfway through my service to make sure I had everything I needed. I also enjoy t More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jams Emile
September 11, 2024

Bought new Honda Pilot. The sales & service staff are impeccable. We personally dealt with Matt Lavitman in Sales and Victor Lopez and David Savage in Service. These guys ar More

by calburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Lavitman (sales) + Victor Lopez & David Savage in Service.l
August 24, 2024

Best of the best! We are Bernardi Honda of Natick loyal customers for past twenty years. Thanks to the wonderful BHN team we keep coming back and always leave happy More

by Narine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Wells, Bob Mcgrath, Julio Ruiz
August 07, 2024

Jams was the easiest person I’ve ever had to deal with. He took care of me from the start all the way till the end when I picked up my car. He answered all my questions and made sure I was comfortable with More

by Review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jams
April 14, 2024

Great car-buying experience with Bob McGrath and Bernardi. He was extremely knowledgeable about Hondas, thorough, attentive to detail and there was no pressure. Very personable, too, which made it e More

by Michael H
Recommend Dealer
Yes
Employees Worked With
Bob Mcgrath
March 26, 2024

Recently purchased my 2024 Honda CRV from Bernardi Honda. Dave G is amazing - helped me through the entire process, and answered all my questions. This is the 2nd vehicle I have purchased from Bernar More

by mckenna091
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gordenstein
March 16, 2024

Bob gave me the best car buying experience that I've ever had. Funny, knowledgeable and very kind. He listened to everything I had to say, and he was not pushy. I was planning to go to several dealerships. More

by courtney.d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Mcgrath
February 18, 2024

My latest experience at Bernardi supports why I continue to do business with this dealership even though there are other Honda dealers shops closer to me. I recently finished almost three months of on-line More

by gtgassoc@msn.com
Recommend Dealer
Yes
Employees Worked With
David, Jaime, Charlie
January 29, 2024

I had a fantastic experience with Victor Medina who for the second time around helped me lease the perfect car for my family. Victor is knowledgeable and went above and beyond to ensure I got the perfect v More

by Anyelis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Medina
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