Bernard's Chrysler Dodge Jeep Ram

Took our 2017 Jeep Grand Cherokee in for a transmission issue, which was determined to be a failure requiring a replacement transmission under warranty. While we were disappointed with the news, they were issue, which was determined to be a failure requiring a replacement transmission under warranty. While we were disappointed with the news, they were thorough in their customer service at the beginning, middle, and end of the process which took about three weeks to source parts and complete the work. A complementary loaner was provided. We purchased the Jeep there in 2019 and with this issue they took care of, and other visits there, I have confidence in their abilities and their genuine interest in doing all that is possible to ensure their customers return whether for maintenance or for a new/used vehicle when the time comes. Shout out to Adam in service for keeping us informed of the progress while our Jeep was being repaired. Bill B, Chippewa Falls, WI More

Exceptional Service and a Smooth Purchase Experience! I recently had the pleasure of purchasing my new challenger from Bernard's Chrysler Dodge Jeep Ram, and I can confidently say it was one of the be I recently had the pleasure of purchasing my new challenger from Bernard's Chrysler Dodge Jeep Ram, and I can confidently say it was one of the best car-buying experiences I've ever had! I was led there by God and it was definitely the right atmosphere for me to feel safe and secure in making a purchase from people who truly care about others. From the moment I walked in, the staff was welcoming and attentive. My sales representative, Chase Paulson, was incredibly knowledgeable and took the time to understand my needs and preferences. All members of the staff patiently went through various options and made helpful suggestions without any pressure, which I really appreciated. The dealership had a fantastic selection of vehicles at competitive prices. I was able to test drive my car by myself and I never felt rushed; the staff encouraged me to take my time and choose what felt right for me. Finally, the financing and delivery process was a breeze, and I left the dealership feeling excited about my new car! They even followed up a few days later to ensure I was happy with my purchase and to answer any questions I might have had. Overall, I highly recommend Bernard's to anyone in the market for a new or used car. Excellent service, a wide selection, and a transparent buying process made all the difference. I couldn't be happier with my purchase! More

I recently had the pleasure of purchasing a Jeep from Bernards and I must say, it was a wonderful experience from start to finish. The staff was incredibly friendly and knowledgeable, and they went out o Bernards and I must say, it was a wonderful experience from start to finish. The staff was incredibly friendly and knowledgeable, and they went out of their way to make sure I found the perfect vehicle for my needs. From the moment I stepped onto the lot, I felt welcomed and comfortable alot like family! Mark Flatten went well out of his way to make the experience one I wont forget, he was patient and attentive, and he really took the time to understand what I was looking for in a vehicle. He never once pressured me into making a decision, and he was always happy to answer any questions I had. When it came time to talk financing, the process was quick and painless. The finance manager, Mathew was transparent about all of my options and helped me find a plan that worked within my budget. He even went the extra mile to make sure I understood everything and felt comfortable with my decision. Overall, I would highly recommend Bernard's to anyone in the market for a new or used car. The staff is top-notch, the selection is great, and the service is exceptional. Thank you to everyone at Bernard's for making my car-buying experience a positive! More

Even though I didn’t buy my truck through Bernard’s (ended up finding my truck on east coast), it was not possible without Chase’s help and guidance. For that, Chase has a customer and recommendation f (ended up finding my truck on east coast), it was not possible without Chase’s help and guidance. For that, Chase has a customer and recommendation for life. I would not hesitate to recommend Chase for any friends, family or my kids in the future. Everything you’d want in a car salesman: no pressure, gave me the keys to test drive a truck as long as I wanted to, answered every question I had (like 2 hours’ worth), and searched the computer system for the “unicorn truck” I was looking for. He even worked with the used car manager to make sure I wasn’t getting ripped off on the east coast (from non-affiliated dealer). At no time did I feel like I was being “handled” or rushed like lots of other dealers and dealerships do. My Dad, the most anti-dealership guy was impressed beyond words if you know how hard those people are to impress! Chase is also has a young family, so if you cant get ahold of him right away, its worth the wait! Thanks for such a positive experience Chase Paulson! More

Looking for a low-pressure, honest, friendly salesman who won’t play games and upsell on every little thing? Chase Paulson is your guy! Chase sold me a Dodge Durango and throughout my buying experience, he w won’t play games and upsell on every little thing? Chase Paulson is your guy! Chase sold me a Dodge Durango and throughout my buying experience, he was friendly, efficient, and attentive- all while juggling multiple customers! I’d recommend asking for Chase if your looking for a new vehicle! More

Chase has always been so great to work with! He always goes above and beyond to find what is right for you! Highly recommend him! goes above and beyond to find what is right for you! Highly recommend him! More

Buying a minivan was actually FUN thanks to Chase and his team at Bernards! I would highly recommended Bernards to anyone who is looking to make a vehicle purchase. I never felt pressure to make a decisi his team at Bernards! I would highly recommended Bernards to anyone who is looking to make a vehicle purchase. I never felt pressure to make a decision either way, but felt totally comfortable with their non sales approach . At my request Chase dug out the big red bow for a picture opportunity before I left! :) More