Berman Subaru of Chicago - Service Center

Jovany very helpful. The young woman who checked me in was also very helpful. All of my experiences with Berman have been positive The young woman who checked me in was also very helpful. All of my experiences with Berman have been positive More

Had my Forrester serviced today. Was greeted by Lonnie at 6 am , and he very thoroughly and quickly had me taken care of and I was on my way to work. Great job! Was greeted by Lonnie at 6 am , and he very thoroughly and quickly had me taken care of and I was on my way to work. Great job! More

Had my Crosstrek serviced today. Sardor gave me excellent service, which I would rate a "10". Best assistance I've ever had at Berman. Very friendly and thorough to the last detai Sardor gave me excellent service, which I would rate a "10". Best assistance I've ever had at Berman. Very friendly and thorough to the last detail. More

Jonathan was my service advisor today. He was very courteous and professional, and a pleasant. I rate him at ten (10) stars He was very courteous and professional, and a pleasant. I rate him at ten (10) stars More

I just had some major work done on my Subaru Outback today at Berman Subaru. All issues appear to have been resolved. I was especially happy with my service advisor, Isaiah Palacios. He was very respons today at Berman Subaru. All issues appear to have been resolved. I was especially happy with my service advisor, Isaiah Palacios. He was very responsive to all of my questions and returned phone calls immediately. His customer support was outstanding and very appreciated!M More

I had a great experience while having service done to my car. Jovany was great! Did a great job at communicating and was very helpful and kept me informed of my status. I will definitely return. car. Jovany was great! Did a great job at communicating and was very helpful and kept me informed of my status. I will definitely return. More

Performed regular maintenance. It was suggested to me to come the next week to additionally change the drive belt. Good experience of being notified in advance on what should be ch It was suggested to me to come the next week to additionally change the drive belt. Good experience of being notified in advance on what should be changed/fixed. Quite a fast service - changing the driving belt took less than an hour. Efficient, fast, polite (special thanks to Sardor!), and affordable. More

I brought my 2021 Legacy in for its 12000 mile servicing. I called attention to the rear window defogger not working properly. I was given a loaner and expected to pickup my car that day. I received a call f I called attention to the rear window defogger not working properly. I was given a loaner and expected to pickup my car that day. I received a call from Courtney who did the intake that morning. She said they would have to replace the entire back window. She told me it might take a couple of days to get the window and install it. Courtney added that I could use the loaner as long as they had my Legacy. I was so impressed that Courtney called me everyday to give me updates on my car. It was ready that Friday;however, I was out of town and Courtney said I could pick it up Monday, a week after I had dropped it off. When I settled the bill(the back window was covered by my warranty) "Courtney noticed the car was dirty and made sure they put it through the wash. I must commend Courtney and Berman on their service, excellent communication and their concern for the customer. More