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Berman Subaru of Chicago

Chicago, IL

4.6
462 Reviews

4330 W Irving Park Rd

Chicago, IL

60641

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Showing 462 reviews

June 26, 2017

Mid City Subaru Andrzej Kaczmarczyk and the Mid City Crew made my experience of buying my first car less stressful and fun. I did not feel pressured into buying a car More

by Monika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrzej Kaczmarczyk
Jun 27, 2017 -

Berman Subaru of Chicago responded

Monika, thank you so much for you kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Congratulations on your new Impreza and welcome to the Berman family!

June 24, 2017

I'm completely satisfied with my Subaru Outback.My sales person was Robert Folks and hi did a great great job! I highly recommend Mid city Subaru. More

by Elvis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Folks
Jun 27, 2017 -

Berman Subaru of Chicago responded

Elvis, thank you kindly for your feedback and review. Congratulations on your new Outback and welcome to the Berman family!

June 23, 2017

Excellent customer service! I'm so grateful to Rob Folks at Berman Mid City Subaru. He was patient and knowledgeable, and he really helped me to find the perfect car. Rob was tho More

by Valya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Folks
Jun 23, 2017 -

Berman Subaru of Chicago responded

Valya, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Congratulations on your new Outback and welcome to the Berman family!

June 22, 2017

Great Customer Service One of the nicest people I have met, Robert Folks went above and beyond in selling a new 2018 WRX to my family and I. Rob was very understanding of th More

by WRX18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Folks
Jun 22, 2017 -

Berman Subaru of Chicago responded

WRX18, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Congratulations on your new WRX and welcome to the Berman family!

June 22, 2017

Excellent Service (and car)! Bought a 2017 Crosstrek this week at Mid City Subaru. A great car and a great place to buy it! Carey Crow, our saleswoman, was an ideal guide through More

by pc1965
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carey Crow
Jun 23, 2017 -

Berman Subaru of Chicago responded

pc1965, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

June 21, 2017

Easy! Super helpful and easy pick-up process, thanks to Brian! I felt very comfortable in his hands. Most of the process was taken care of online before I g More

by mruth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Ferguson
Jun 22, 2017 -

Berman Subaru of Chicago responded

mruth, thank you kindly for your feedback and review. Welcome to the Berman family!

June 21, 2017

FRAUDULENTLY, KEPT 2,495.00 REFUND. I Cancelled my warranty 2,495.00 was Refunded. MID CITY SAUBARU KEPT THE REFUND. They refuse to return the money. The bank has advised me to take lega More

by D Garcia
Customer Service
Recommend Dealer
No
Employees Worked With
Dan D'Andrea
Jun 29, 2017 -

Berman Subaru of Chicago responded

D Garcia, thank you for taking some time to share your experience with us. We thrive on feedback like yours in order to keep bettering ourselves and enhance the experience of all our customers. I noticed that you tagged Dan D'Andrea. He is a sales manager and not in the Finance Department. We have made some changes to our finance department since the time that you purchased your vehicle. Nicole Dupass is our new finance manager and you can reach her directly at ndupass@berman.com. That being said, we apologize for your experience and will continue to make every effort to improve.

June 20, 2017

My new Outback This was the most easy shopping/experience I've had for a car. Matthew was friendly and gave me the best price from the start. No games! No gimmicks! More

by Subiegirloutback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Bogdan
Jun 22, 2017 -

Berman Subaru of Chicago responded

Subiegirloutback, thank you kindly for your feedback and review. Welcome to the Berman family!

June 20, 2017

Matthew made this easy for us New in this country and our first car here. Matthew made us feel welcome and at ease. He answered all our question. We had a little issue with bank bu More

by NewSubieGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe D'Andrea, Matthew Bogdan
Jun 22, 2017 -

Berman Subaru of Chicago responded

NewSubieGuy, thank you kindly for your feedback and review. Welcome to the Berman family!

June 20, 2017

Great place to buy a car Matthew helped us and we couldn't be happier. He was greata throughout the entire purchase. Gave a great price and stood his ground because he knew it More

by OldsoulNewsubaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe D'Andrea, Matthew Bogdan
Jun 22, 2017 -

Berman Subaru of Chicago responded

OldsoulNewsubaru, thank you kindly for your feedback and review. Welcome to the Berman family!

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