Berman Nissan of Chicago - Service Center

Excellent experience Carmen and his team always provide an outstanding experience. They are sensitive to my needs, never recommend unnecessary services, explain in detail Carmen and his team always provide an outstanding experience. They are sensitive to my needs, never recommend unnecessary services, explain in details the services, that are about to be provided and treat me with respect. More

Got my A/C fixed and oil change The gentleman Carlos took very good care of me. A wonderful fellow. He kept me informed and the jobs got done in a timely manner. I am a happy man. The gentleman Carlos took very good care of me. A wonderful fellow. He kept me informed and the jobs got done in a timely manner. I am a happy man. More

Easy to schedule/kept time estimate As usual, my experience with the service department at Berman Nissan was very good. I was greeted immediately and my appointment wish promptly confirm As usual, my experience with the service department at Berman Nissan was very good. I was greeted immediately and my appointment wish promptly confirmed. I was told that the re-programming would take two hour and it was met. The waiting area was prepared for social distancing as required by the constraints of the pandemic. All went well. More

I came in for a service recall and found everyone very courteous and efficient. Communication, both prior to the appointment as well as the day of, was excellent and attention to viral transmission safety courteous and efficient. Communication, both prior to the appointment as well as the day of, was excellent and attention to viral transmission safety was excellent. More

Trevor always provide excellent services.. Why do I have to provide 25 words to complete this survey? This does not make much sense. Great service. to provide 25 words to complete this survey? This does not make much sense. Great service. More

This dealership never disappoints. I was there for an 1 1/2. The waiting area was cleaned 3 times during that period. The seating had been rearranged to allow for social distancing. It was great. The 1/2. The waiting area was cleaned 3 times during that period. The seating had been rearranged to allow for social distancing. It was great. The service reps are always courteous, knowledgeable and friendly. Trevor was extremely helpful. More

Trevor provided excellent customer service with clear and timely communication. I also appreciate free pick up and delivery during COVID-19 and enhanced sanitation and safety measures. timely communication. I also appreciate free pick up and delivery during COVID-19 and enhanced sanitation and safety measures. More

Great experience Trevor was able to get me in for an oil change even when I didn’t have an appointment. The service was great and the inspection information very helpf Trevor was able to get me in for an oil change even when I didn’t have an appointment. The service was great and the inspection information very helpful in maintaining my vehicle. I asked to have the brakes checked and that was not a problem. I will be back. More

Routine Maintenance Everything went as planned. Went in for routine Maintenance and to see what was on the checklist that needed to be addressed. Ended up leaving the c Everything went as planned. Went in for routine Maintenance and to see what was on the checklist that needed to be addressed. Ended up leaving the car overnight and returning the next day and having everything completed, complimentary rental car was provided.... one less thing to worry about. More

Oil change service Able to schedule very easily and the team was efficient and helpful. Turn around time was as advised. Employees should be wearing masks in addition Able to schedule very easily and the team was efficient and helpful. Turn around time was as advised. Employees should be wearing masks in addition to gloves. More