Berman INFINITI Chicago
Chicago, IL
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Superb Customer Service I had the pleasure of working with a the wonderful team here. Upon entering the dealership, everyone was friendly and greeted me with smiles. I am pre I had the pleasure of working with a the wonderful team here. Upon entering the dealership, everyone was friendly and greeted me with smiles. I am pregnant and a bit hormonal which led to me being very indecisive. The wonderful team here worked with me and their 3o day Perfect Car Promise was very helpful. Julian was my sales person. He explained how to use each of the features on the car and made sure that I was satisfied before leaving with my car. Additionally, he told me that if I ever needed to come back to review how to use anything else he'd be happy to help. Rick in finance was an excellent conversationalist and he made sure that I understood every item that I signed and where every one of my dollars were going. Overall this was a good car buying experience. More
Excellent Customer Service I have been with dealership since 2012 and three cars later I am loyal to Infiniti because of the service. Thanks Luis and Marvin!! They treat me like I have been with dealership since 2012 and three cars later I am loyal to Infiniti because of the service. Thanks Luis and Marvin!! They treat me like family. More
Great Experience Flew to Chicago from Tennessee to pick up car. I was picked up at the airport and brought to the dealership. All paperwork was ready for me to sign Flew to Chicago from Tennessee to pick up car. I was picked up at the airport and brought to the dealership. All paperwork was ready for me to sign and I was out the door in my new car without any issues. The car was exactly as described and the price was fair. I would buy another car from this dealership. More
Great Deal On QX50 Anthony went above and beyond to get us the best price on our brand new QX50. He is very knowledgeable of the products and took the time to show us mu Anthony went above and beyond to get us the best price on our brand new QX50. He is very knowledgeable of the products and took the time to show us multiple choices. Jordan the Sales Manager and Rick the Finance Manager were extremely helpful and made the entire process easy. I will be recommending Anthony and Berman's Infiniti to all of my friends and family. More
Bentley was a pleasure to work with. Best experience I have had at a dealership. Bentley was extremely helpful. I recommend working with Bentley. He was very engaged not only with us but Best experience I have had at a dealership. Bentley was extremely helpful. I recommend working with Bentley. He was very engaged not only with us but our two young children as well. More
Awesome service! I love the experience I had when I visited Berman's! The atmosphere is amazing and the lineup speaks for itself! Julian did an exceptional job at maki I love the experience I had when I visited Berman's! The atmosphere is amazing and the lineup speaks for itself! Julian did an exceptional job at making it easy to do business! I recommend Berman's if you are lookin for luxury. More
Great Service I had the pleasure of having Julian as my sales representative and he did a great job. He made sure the deal was understood and he made sure it was a I had the pleasure of having Julian as my sales representative and he did a great job. He made sure the deal was understood and he made sure it was a good price that was affordable. I have a few friends that will be visiting soon in hopes of walking away with an affordable car. They will be visiting Julian when they make their visit. Thanks Infiniti keep up the good with with your salesman. More
Great Experience! I have been to 6 car dealerships and I will say this is one about the rest. Adam was very friendly and warm. He knew a lot about his product and was e I have been to 6 car dealerships and I will say this is one about the rest. Adam was very friendly and warm. He knew a lot about his product and was extremely helpful. After two weeks of searching I finally found the car of my dreams at for a price I wanted. They took care of us and stayed late just to make sure we were happy with the deal. It was worth the drive into the city! More
Wonderful Car Buying Experience My experience at Berman's Infiniti was excellent, thanks to Marvin Turner! He was very professional, courteous and patient with me. He made the car My experience at Berman's Infiniti was excellent, thanks to Marvin Turner! He was very professional, courteous and patient with me. He made the car buying experience a pleasant one. I will refer all my friends and family to Berman's, not only for their gorgeous cars, but for the outstanding customer service from Marvin!!! I'm really enjoying my 2016 QX50. More
Mr Turner was very personable and knowledgeable. Mr Turner was friendly but not pushy when it came to closing the deal. He listened to the things I wanted in the deal and did his best to accommodate Mr Turner was friendly but not pushy when it came to closing the deal. He listened to the things I wanted in the deal and did his best to accommodate me. He even took care of turning in my rental and securing items that were left in the vehicle. He definitely went above and beyond the call of duty and I will recommend him as well as the dealership to others. More