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Berlin City Nissan of Portland - Service Center
South Portland, ME
23 Reviews
23 Reviews of Berlin City Nissan of Portland - Service Center
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March 24, 2010
I recently had a bad accident and had a ton of work done on my Nissan Frontier. I got the truck back and it still wasn't right. Dirk at Nissan fought for me and helped to fight the battle with my insurance on my Nissan Frontier. I got the truck back and it still wasn't right. Dirk at Nissan fought for me and helped to fight the battle with my insurance company to get the vehicle repaired properly. He helped me to get the new rear differential that the vehicle needed. I am so thankful that they did the work and the insurance company allowed them to. They are professional, supportive, incredibly knowledgeable and friendly to boot. I can't begin to say enough nice things about this dealership. I would never take my car anywhere else and will return to them time and time again for the maintenance of my vehicle. More
by JeannieM
Employees Worked With
Dirk and Josh, Josh Blanchard
March 17, 2010
I brought my car in for what I thought was going to be a small repair and ended up needing thousands of dollars in work. The service department worked with my warrenty company to get as much covered as pos small repair and ended up needing thousands of dollars in work. The service department worked with my warrenty company to get as much covered as possible, they gave me a loaner car while the work was being completed, and the repairs were done within 2 days of me walking into the dealership without an appointment. They were extremely nice and treated me with respect. They kept me informed of the progress of the repairs and were considerate of my schedule. More
by EBV
Employees Worked With
Dirk and Jon in Service Department, Josh Blanchard
October 14, 2008
We bought a Nissan Titan in 2004, also an Xtera the same day. Since that time I have traded in my Xtera, but have had nothing but BIG troubles with the Titan. One transfer case, new brakes, rotars, wiring day. Since that time I have traded in my Xtera, but have had nothing but BIG troubles with the Titan. One transfer case, new brakes, rotars, wiring harness, seatbelts, all within 36,000 miles. Within one year, the transfer case went again. After that was repaired, the motor went with 80,000 miles on the truck! The service department basically said oh well, your loss. We can't give you more than $3000 trade in, because we the dealership will loose to much money. What about us, the customer! We paid $35,000. for the truck. I guess it doesn't matter how much money the customer looses, as long as the dealership doesn't loose money. We since have purchased a 2008 Ford, and love it. Never again will we buy a Nissan, nor will we ever buy again from Maine Mall Motors. They don't care about the customer, after the vechile is out the door, and the service department never returns calls in a timely manner, and has very poor customer relation skills. We highly advise against buying anything from this dealership, and never bring a vechile for service there! More
by ndred
Employees Worked With
Service Department
