Berlin City Nissan of Portland - Service Center
South Portland, ME
22 Reviews of Berlin City Nissan of Portland - Service Center
I brought my car in for what I thought was going to be a small repair and ended up needing thousands of dollars in work. The service department worked with my warrenty company to get as much covered as pos small repair and ended up needing thousands of dollars in work. The service department worked with my warrenty company to get as much covered as possible, they gave me a loaner car while the work was being completed, and the repairs were done within 2 days of me walking into the dealership without an appointment. They were extremely nice and treated me with respect. They kept me informed of the progress of the repairs and were considerate of my schedule. More
We bought a Nissan Titan in 2004, also an Xtera the same day. Since that time I have traded in my Xtera, but have had nothing but BIG troubles with the Titan. One transfer case, new brakes, rotars, wiring day. Since that time I have traded in my Xtera, but have had nothing but BIG troubles with the Titan. One transfer case, new brakes, rotars, wiring harness, seatbelts, all within 36,000 miles. Within one year, the transfer case went again. After that was repaired, the motor went with 80,000 miles on the truck! The service department basically said oh well, your loss. We can't give you more than $3000 trade in, because we the dealership will loose to much money. What about us, the customer! We paid $35,000. for the truck. I guess it doesn't matter how much money the customer looses, as long as the dealership doesn't loose money. We since have purchased a 2008 Ford, and love it. Never again will we buy a Nissan, nor will we ever buy again from Maine Mall Motors. They don't care about the customer, after the vechile is out the door, and the service department never returns calls in a timely manner, and has very poor customer relation skills. We highly advise against buying anything from this dealership, and never bring a vechile for service there! More