Berlin City Lexus of Portland
Portland, ME
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I ordered a 2025 NX 350h. In a beautiful bronze color. I was always kept up to date on the status of the car and delivery date. When it arrived Tim notified me and set up a co In a beautiful bronze color. I was always kept up to date on the status of the car and delivery date. When it arrived Tim notified me and set up a convenient time for the sale to take place. That day went very smoothly…all the paperwork was ready for me to sign. I received lots of information and instructions on the new features and I felt confident to drive away! Love the car. I know that if I have questions or need further help with the features I can call and make an appointment. More
Truly awful service. Really nasty sales manager. Wow was I surprised and disappointed. I was really thinking that Toyota / Lexus would have high quality employees but I g Really nasty sales manager. Wow was I surprised and disappointed. I was really thinking that Toyota / Lexus would have high quality employees but I guess you can not count on anything like that anymore. The cars may be very high quality but in this dealership the employees don't match the quality of the cars. More
Truly an incredible experience. Everyone one on staff was friendly and kind! David and Dan are both so down-to-earth and patient, and worked hard to ensure I had the best purchasing Everyone one on staff was friendly and kind! David and Dan are both so down-to-earth and patient, and worked hard to ensure I had the best purchasing experience possible. I will tell everyone I know to purchase their next vehicle here!! More
One of the best dealers we have ever bought from. Friendly down to earth approach and worked to get to know us and our expectations. Will go back and highly recommend Friendly down to earth approach and worked to get to know us and our expectations. Will go back and highly recommend More
Super easy and fast purchasing experience we have ever had!! Erin Macro was AMAZING!!! ♥️♥️ I so highly recommend going there for your next vehicle purchase ! had!! Erin Macro was AMAZING!!! ♥️♥️ I so highly recommend going there for your next vehicle purchase ! More
I bought a 2019 Certified Lexus 300NX and worked with Dylan Trout. The whole experience was easy and satisfying. Dylan was super helpful and made the sale painless. Dylan Trout. The whole experience was easy and satisfying. Dylan was super helpful and made the sale painless. More
I bought a gorgeous 2017 Eminent White Pearl Lexus RX350 on 02/10/2021, with a Noble Brown interior, and less than 20k miles. THAT was great, and my sales consultant, Scott Schwab, was wonderful! I could on 02/10/2021, with a Noble Brown interior, and less than 20k miles. THAT was great, and my sales consultant, Scott Schwab, was wonderful! I couldn't get the garage door openers programmed, so he asked me to come over to the Dealership, and he got it done, AND gave me a tube of touch-up paint should my beautiful new-to-me car need it someday. I'll be back to see Scott for my next Lexus! More
I can't believe how easy it was to purchase my dream car all virtually! I was dreading the paperwork, the trade in, the negotiating...turned out to be simple, fast and just a great experience all around! I all virtually! I was dreading the paperwork, the trade in, the negotiating...turned out to be simple, fast and just a great experience all around! I love my new Lexus and I love that buying it was totally painless and quick! Thank you, Scott! More
Assistance with buying a vehicle John Talamelli was terrific to work with. My car was not available on site but they worked hard to find the one I wanted and delivered it to my door. John Talamelli was terrific to work with. My car was not available on site but they worked hard to find the one I wanted and delivered it to my door. John was very thorough in going over and offered to return after I go over it again myself. Danl K was also very helpful. I would definitely recommend dealership. More