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Berlin City Lexus of Portland

Portland, ME

not yet
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36 Reviews

191 Riverside Street

Portland, ME

04106

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Showing 36 reviews

September 17, 2024

I ordered a 2025 NX 350h. In a beautiful bronze color. I was always kept up to date on the status of the car and delivery date. When it arrived Tim notified me and set up a co More

by Lmgreen48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth West, Tim Thomas, Daniel Kahn
August 05, 2023

Truly awful service. Really nasty sales manager. Wow was I surprised and disappointed. I was really thinking that Toyota / Lexus would have high quality employees but I g More

by Unhappy customer
Recommend Dealer
No
Employees Worked With
General management
Aug 08, 2023 -

Berlin City Lexus of Portland responded

Hi, Thanks for taking the time to leave your review. I'm sorry you didn't enjoy your experience with us. Would you be able to share the details of your experience with me? Please feel free to reach out to me, I'd love to listen and make this right for you. Thank you, Daniel Kahn Berlin City Lexus General Sales Manager dkahn@berlincity.com

March 13, 2022

Truly an incredible experience. Everyone one on staff was friendly and kind! David and Dan are both so down-to-earth and patient, and worked hard to ensure I had the best purchasing More

by axwalton15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Kahn, David Tearse
April 17, 2021

One of the best dealers we have ever bought from. Friendly down to earth approach and worked to get to know us and our expectations. Will go back and highly recommend More

by Mkallen
Friendliness
Recommend Dealer
Yes
Employees Worked With
Glenn Gator , Daniel Kahn
March 23, 2021

Super easy and fast purchasing experience we have ever had!! Erin Macro was AMAZING!!! ♥️♥️ I so highly recommend going there for your next vehicle purchase ! More

by jodypraul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Marco
March 04, 2021

I bought a 2019 Certified Lexus 300NX and worked with Dylan Trout. The whole experience was easy and satisfying. Dylan was super helpful and made the sale painless. More

by nbogg
Recommend Dealer
Yes
Employees Worked With
Dylan Trott
February 12, 2021

I bought a gorgeous 2017 Eminent White Pearl Lexus RX350 on 02/10/2021, with a Noble Brown interior, and less than 20k miles. THAT was great, and my sales consultant, Scott Schwab, was wonderful! I could More

by 3 Dog Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Schwab
October 26, 2020

I can't believe how easy it was to purchase my dream car all virtually! I was dreading the paperwork, the trade in, the negotiating...turned out to be simple, fast and just a great experience all around! I More

by tanyakim24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Schwab
October 12, 2020

Erin at BCL of Portland went above and beyond and set me up with a vehicle I couldn’t be more thrilled with. Wouldn’t strongly recommend! More

by scarroll1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Marco
March 03, 2019

Assistance with buying a vehicle John Talamelli was terrific to work with. My car was not available on site but they worked hard to find the one I wanted and delivered it to my door. More

by Sheila D.
Recommend Dealer
Yes
Employees Worked With
Daniel Kahn, John Talamelli
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