Berlin City Kia of Vermont - Service Center

Excellent service experience- pleasant, prompt, and painless Super easy service appointment. Very helpful and friendly staff. Convenient location with great waiting area. Work was completed on time, pricing v Super easy service appointment. Very helpful and friendly staff. Convenient location with great waiting area. Work was completed on time, pricing very reasonable and fair. Car returned to me cleaner than when I left it and with all issues 100% fixed! More

rouitine vehicle maintanance Ryan Maxwell has always made sure all repairs or service was complete correct and to my satisfaction. My appointments always started and finished on t Ryan Maxwell has always made sure all repairs or service was complete correct and to my satisfaction. My appointments always started and finished on time. He has always been polite and has always seen that any concerns or questions that I had were addressed and answered. He is an indispensable asset in my vehicle service and maintenance needs. More

Best dealership & service department in the north country. My family has been driving KIA's for years. We have purchased all of them from Berlin City Kia, the best dealership in the north country. Starting w My family has been driving KIA's for years. We have purchased all of them from Berlin City Kia, the best dealership in the north country. Starting with our sales experience with Phil Bergeron who I've been dealing with for years. Everyone there is friendly and goes out of there way to make sure your experience is top notch. All our service is done there also, our service advisor Ryan Maxwell is the best. He always takes care of us, very friendly & professional and always goes above and beyond to make sure we're happy. More

Stephen in Service saved the day! While on a 2-week road trip to New England, our Sorento started flashing a strange warning notice. Very upsetting considering we were to travel 16 ho While on a 2-week road trip to New England, our Sorento started flashing a strange warning notice. Very upsetting considering we were to travel 16 hours back to TN the next two days. Googled to find Berlin Kia close by but it was late afternoon. Stephen greeted with a smile and worked his magic to get it looked at quickly. We were extremely pleased with this dealerships professional Service department. Stephen was great and the Service crew checked the car out then sent us on our way, along with the diagnostic report. We made the +/- 1100 mile drive to back to TN with no issues at all. Thank you Stephen for making the service stop a pleasant experience. More

State Inspection Made an appointment to have Vt State Inspection completed. We waited for the vehicle and it took about an hour. Facility is neat, clean and well kep Made an appointment to have Vt State Inspection completed. We waited for the vehicle and it took about an hour. Facility is neat, clean and well kept. No problems with recommending these folks. Special kodos to Ryan Maxwell Who took care of us! More

excellent service and very friendly people. they had free coffee and they even washed our car .we had a very relaxing time at berlin city. service and very friendly people. they had free coffee and they even washed our car .we had a very relaxing time at berlin city. More

Awsome Service Keep up the great work. It shows true leadership and the customer service people need at a dealship. I recommend berlin city to anybody looking for a Keep up the great work. It shows true leadership and the customer service people need at a dealship. I recommend berlin city to anybody looking for a car More

Very accommodating, listened to my concerns. Car was serviced in an appropriate time. Was ready when they said it would be. Waiting area is clean and welcoming, coffee could be upgraded! Car was serviced in an appropriate time. Was ready when they said it would be. Waiting area is clean and welcoming, coffee could be upgraded! More

Our concern was taken care of. There was missed communication the last time we were there.our car was in need of inspection.it was not discuss at the time we were there.i have only There was missed communication the last time we were there.our car was in need of inspection.it was not discuss at the time we were there.i have only had this kia three years and this is the 2nd set of brakes on it already.i am not very happy about this.never had this with any other car i have owned.there was a call back for the knock sensor. More

Service Kindness, patience, and flexibility was my experince with the service center. Immediate attention once inside the doors no prolonged waiting. Excell Kindness, patience, and flexibility was my experince with the service center. Immediate attention once inside the doors no prolonged waiting. Excellent customer service was provided. More