Berlin City Kia of Vermont - Service Center

Good Service, Friendly staff The service department was very friendly and helpful. Ryan is always very helpful and professional.He laid out priorities in services needed so i coul The service department was very friendly and helpful. Ryan is always very helpful and professional.He laid out priorities in services needed so i could decide when to get each service done. I did a couple of the more urgent items and put off a couple things until next time. More

great job he was very helpful and kind it didnt take that long to do every thing and they even cleaned the out side of the car my wife was veryn pleased he was very helpful and kind it didnt take that long to do every thing and they even cleaned the out side of the car my wife was veryn pleased More

Wiper issue We have had a good experience at the dealership. Though this last service surprised me a bit. We had purchased new wipers 6 months ago but they chatte We have had a good experience at the dealership. Though this last service surprised me a bit. We had purchased new wipers 6 months ago but they chattered on the upstroke. The summer was very dry so we waited for this service to mention it. The response was the wipers are new and do not need to be replaced. We mentioned the chattering issue. The wipers were replaced at full charge for new wipers. Thought there would be a warranty on the new wipers that chattered from day 1. More

carring and trying to get it done! They put me in with short notice..and tried to get me out promptly. Did the necessary things and offered to wash the car, but I didn't have time. They put me in with short notice..and tried to get me out promptly. Did the necessary things and offered to wash the car, but I didn't have time. More

Brake job I had trouble with the brakes on my 5 year old Sorrento and they found the issue and kept at it until it was fixed. The service advisor drove the car I had trouble with the brakes on my 5 year old Sorrento and they found the issue and kept at it until it was fixed. The service advisor drove the car and realized what it was, got us in and the mechanic found the problem and it was covered in warranty. I was very pleased with all the work they did. Ryan in the service department went out of his way to get a loaner for my boyfriend when they realized that it was taking longer than expected. He didn't need it in the end but Ryan has always been there for me. More

fast, efficient Ryan was helpful and efficient. He walked me to my car and extended a future carwash, as they were unable to provide at the time of service due to the Ryan was helpful and efficient. He walked me to my car and extended a future carwash, as they were unable to provide at the time of service due to the frigid temp. I brought my vehicle in to get the tires changed over, but they were also able to take care of a recall as well. More

Quick and Courteous service I had an appt. at 9:00 AM after Thanksgiving. I was greeting and promptly helped. The service people told me they would be done by 10:30 I waited and I had an appt. at 9:00 AM after Thanksgiving. I was greeting and promptly helped. The service people told me they would be done by 10:30 I waited and the car was ready by 10:15. Just can't beat that. Thank you More

Great service department Excellent service and knowledge. A very fair and honest assessment of what was needed. Thank you Ryan. Everyone did a great job from sales to service. Excellent service and knowledge. A very fair and honest assessment of what was needed. Thank you Ryan. Everyone did a great job from sales to service. More

Great... once you’re there I always have the most difficult time getting someone on the phone to make an appointment or ask a question but once I do, the service at the location I always have the most difficult time getting someone on the phone to make an appointment or ask a question but once I do, the service at the location is wonderful. Kind and accommodating. More

service department friendly and efficient The service department did a good job and was very friendly. The only problem is getting to them. When you call the phone number you find when googlin The service department did a good job and was very friendly. The only problem is getting to them. When you call the phone number you find when googling them, you get a person who does not work there and who wants to oversell and schedule appointments for 3-4 weeks out. That said, when I was able to speak to someone who actually works in the Williston store, they were great. More