Berlin City Kia of Vermont - Service Center

Great service in the service dept. Ryan always finds a way to get things done no matter what other things are going on at the time. My services always start and finish in estimated time Ryan always finds a way to get things done no matter what other things are going on at the time. My services always start and finish in estimated time. As long as I own a Kia Ryan is my go to guy More

recall service I have had great customer service each time. I would recommend berlin city. I had a great expeireance buying my car here, everyone was helpful. I have had great customer service each time. I would recommend berlin city. I had a great expeireance buying my car here, everyone was helpful. More

Helpful and Fast Service They went the extra mile for me and got the job done quickly. The nice waiting area and free wife helped me get some work done while I waited. Great e They went the extra mile for me and got the job done quickly. The nice waiting area and free wife helped me get some work done while I waited. Great experience. More

I needed an inspection for my Honda CRV. I was greeted by 2 people even before I spoke to Ryan in service. The inspection took just 30 minutes and no charge! Great experience. I was greeted by 2 people even before I spoke to Ryan in service. The inspection took just 30 minutes and no charge! Great experience. More

Great job Ryan new i needed fast service and he did a great job trying to get me out as soon as he could it was appreciated Ryan new i needed fast service and he did a great job trying to get me out as soon as he could it was appreciated More

Service oil change Thanks for the quick and timely service was out on time and had time to do my other errands. Also appreciate the car wash after service. Thanks for the quick and timely service was out on time and had time to do my other errands. Also appreciate the car wash after service. More

Love my KIA's Along with owning a great vehicle you'll need excellent service also. Berlin City Kia of Vermont has the best service department around. Always frie Along with owning a great vehicle you'll need excellent service also. Berlin City Kia of Vermont has the best service department around. Always friendly and just want to make your visit as comfortable and perfect as possible. I use there shuttle service which is awesome, they bring me back to work and when my vehicle is ready they come pick me up. Best dealership in the area. More

THE BEST SERVICE EVER I bought a new car from Berlin City Jeep in New Hampshire and needed to get an inspection sticker in VT. I needed to get it done so I could leave for I bought a new car from Berlin City Jeep in New Hampshire and needed to get an inspection sticker in VT. I needed to get it done so I could leave for Florida. I tried several places near by and none could get me in for a week or more. I called Berlin City Kia and Paula Sneen very nice and accommodating. I told her my plight and she told me to bring it in that afternoon and they would work it in. When I got there, I met with Erin Marcotte in the service department. She was so nice. She said that it would take about an hour and a half to get it in. She came out from behind the counter and showed me all the various places in the dealership to wait and all the great amenities for their customers, comfortable lounge with TV, free drinks and food, free Wi-Fi, etc.. My wife and I sat down at a table with her service dog and we got a cup of coffee and a muffin. A very nice women from sales came over and talked to us, she was very friendly. Before we had a couple of sips of our coffee, after about 15 minutes, Erin came over to us and said the car was finished. She was able to get it in right a way and get it done without making us wait. The whole experience was the best I have ever had at a car service facility. I live 75 miles away but I will go there for all my service from now on. Thank you so much for treating us like royalty. More

State Inspection I like this dealership so much because they provide a free Vermont state Inspection. I think that shows they care about helping people meet state guid I like this dealership so much because they provide a free Vermont state Inspection. I think that shows they care about helping people meet state guidelines. And not so much another way to make money.. More

Friendly Efficient Service Came by because the tire light was on. Got that taken care of and an oil change, an inspection, and they washed my really dirty car. Came by because the tire light was on. Got that taken care of and an oil change, an inspection, and they washed my really dirty car. More