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Berlin City Kia of Vermont - Service Center

Williston, VT

1.9
223 Reviews

223 Reviews of Berlin City Kia of Vermont - Service Center

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October 19, 2021

I have been a customer for 5 plus years, we have purchased 3 vehicles from them and have them service them after today i have reached last straw. scheduled service appointment for 9 am ,, dropped ea More

by charles.pratt55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandy
Oct 22, 2021 -

Berlin City Kia of Vermont responded

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please feel free to reach out to me Dedrick Casab General Manager 1-800-684-5779 ext 313010. Respectfully, Berlin City Kia of Vermont

July 09, 2021

Very friendly towards me and went out of his way to help me get my car! Very personable to talk to and overall a great experience! More

by Erynn Ferraro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Treanor
Jul 12, 2021 -

Berlin City Kia of Vermont responded

Thank you so much for the kind words, we appreciate the feedback, General Manager Dedrick Casab

January 28, 2021

Great customer service very understanding basic on your need I highly recommend this place happy about it also getting life time inspections on my 2 vehicles I only purchased 1 vehicles second one gets fr More

by Mr.Kassim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Durrani
May 02, 2020

Excellent Service Anytime my vehicle needs service, Berlin City Kia always does an outstanding job. The staff are friendly and professional and keep you updated on the More

by nicolep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Treanor
December 13, 2019

Dishonest We purchased a Kia Soul at Berlin City Williston many years ago. We love the car, it has been very reliable. However we've had nothing but bad exper More

by adombek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Durrani
September 14, 2019

Multiple Great Experiences I got my car here and have only ever had it serviced here because of this. While buying the car everyone was very nice and we were allowed to test dri More

by SophSing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Marcotte, Patrick Treanor
August 10, 2019

Awesome service team, awesome team overall Berlin City Kia is the place to go in New England if you want to buy a Kia. Their service team is friendly, professional, and they know their stuff More

by Chikomborero Jeso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Treanor, Jerry Wolfenbarger
July 24, 2019

Vehicle Recall Check We needed to bring in our vehicle for a recall. Everything, thankfully, checked out fine. We also had our vehicle undercoated, including a cavity wax More

by Lauren62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Jollie, Pat Treanor
May 23, 2019

Great staff Every time I go in for service, the staff is incredibly warm, friendly, and polite. They treat me with respect and keep me well informed about what is More

by HappyCustomer123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Durrani
May 16, 2019

Extra mile Berlin City and staff were very courteous, friendly and professional. Outstanding from start to finish. The Lady at the desk was very friendly and hos More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig, and lady at counter , John Durrani
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