Berlin City Kia of Vermont - Service Center

Gratitude WOW I received a free Vt. State inspection and a card for a wonderful car wash. I was in and out in less than a hour. The people were very nice to me. WOW I received a free Vt. State inspection and a card for a wonderful car wash. I was in and out in less than a hour. The people were very nice to me. I hope everyone has such a wonderful experience. More

Snow Tires I called to inquire about snow tires and spoke to a wonderful man named Kenyon. He was truly amazing. He researched options for me and came up with a I called to inquire about snow tires and spoke to a wonderful man named Kenyon. He was truly amazing. He researched options for me and came up with a great product and price. He even got me in same day as it was very snowy and slippery on the roads and I was nervous about driving. Kenyon also let me know of the bad filter circulating bad air through my car. I was so grateful for his help and expertise. KIA is very lucky to have this man on their team! I LOVE my new tires and they perform fantastic!! Total control 😊 More

Thus far, always pleased! From the day we first bought the car, we have been pleased with the service and maintenance appointments. Usually deal with Austin in service and he's From the day we first bought the car, we have been pleased with the service and maintenance appointments. Usually deal with Austin in service and he's been very friendly and kept us up-to-date on the car's needs. More

Customer service & vech. service The crew at Berlin City is very accomidating and we so appreciate the free State Inspections! We lease our vehicles and the generosity of receiving a The crew at Berlin City is very accomidating and we so appreciate the free State Inspections! We lease our vehicles and the generosity of receiving a car service for free, seems unheard of these days. There is enough to pay out for and this free service helps us so much, especially around the holidays! Thank you for friendly service & we hope to do business with you soon. (Our son is thinking of having his snow tires put on through BCity) because he also appreciates your service and quick timing. More

First Visit My first visit to have service done on my car. I had excellent customer service, a comfortable place to wait and my car was done early. Great experien My first visit to have service done on my car. I had excellent customer service, a comfortable place to wait and my car was done early. Great experience, the service guy even walked me to my car. More

Service at Berlin City I have had my Kia serviced at Berlin City since 2011 when I purchased it. They strive to make your experience pleasant. I have had no problems with I have had my Kia serviced at Berlin City since 2011 when I purchased it. They strive to make your experience pleasant. I have had no problems with any work done on my car .I will continue to have my car serviced there. More

t treated like a king.the service dept.took very good care service dept. rep.kenyon pelkey was went above and beyond to make my repair experience stress free.recall problems sovled quickly and cost of repairs service dept. rep.kenyon pelkey was went above and beyond to make my repair experience stress free.recall problems sovled quickly and cost of repairs very reasonable. More

Efficient and Thorough I arrived 10 minutes early for my appointment and the service rep immediately recognized me and brought up the work order and offered me a car care pa I arrived 10 minutes early for my appointment and the service rep immediately recognized me and brought up the work order and offered me a car care package from which this appointment would be used. So, I signed the work order and handed over my keys and the service rep gave me a work completion time that was very accurate. I was notified when my vehicle was ready and it took very little time to finish the completion of the necessary paperwork and I left. More

Always a pleasure. From greeting to check out it's always a comfortable visit. We have great confidence in the service team. They take time to keep you in the loop and s From greeting to check out it's always a comfortable visit. We have great confidence in the service team. They take time to keep you in the loop and seem to really want to keep their customers experience top shelf. More

Ryan was extremely helpful and went out of his way!! Came in for the free inspection and learned I needed brakes. I got a second opinion from another business and your dealership beat their quote, got m Came in for the free inspection and learned I needed brakes. I got a second opinion from another business and your dealership beat their quote, got me in the same day and finished quickly. Everyone was friendly and Ryan Maxwell even looked around for my son’s winter hat that he thought he left behind, but found under the seat as I was on the phone with Ryan. Ryan was very accommodating, professional, and helpful with everything. I feel comfortable asking questions without feeling like I am asking too much. Great visit. More