Berlin City Kia of Vermont - Service Center

Great and fast service. Had problems with motor-all was under warranty-they fixed the problem replacing the whole upper motor and then took it back a couple days later and re Had problems with motor-all was under warranty-they fixed the problem replacing the whole upper motor and then took it back a couple days later and replaced the alternator which also went. Great service. More

Treated great by Mr. Pelkey I took my car in for a recall, They noticed I was do for a inspection,They called asked if I wanted that done I said NO!! last time I went in for a in I took my car in for a recall, They noticed I was do for a inspection,They called asked if I wanted that done I said NO!! last time I went in for a inspection ,It wasn't good and I swore I'd never bring my car back there for a free inspection,,, I went in to pick up my car and Mr Pelkey said you're car is all set and we inspected it ,He said I know in the past you had a bad experience with us,,,And I just wanted to do right by you..That's one xxxx of a good guy, Because of him I will be bringing my car back in for some work I need done.. He's totally honest and I think Berlin City is lucky to have him working there... More

Vermont astate inspection. Kenyon Pelky was great with me and very friendly, I had to have some updates done to my vehicle and he explained them in detail to me, I arrived at 9; Kenyon Pelky was great with me and very friendly, I had to have some updates done to my vehicle and he explained them in detail to me, I arrived at 9;15 and was out of there at 11;30, not bad for all they had to do to my vehicle. It was a very pleasant visit. Sincerely, Carol A Brown More

Hassle free I came in with my 2 children, 2 1/2 and 2 months. I was greeted right away, they took my car in immediatly and my service was quick and hastle free g I came in with my 2 children, 2 1/2 and 2 months. I was greeted right away, they took my car in immediatly and my service was quick and hastle free getting me out the door before baby meltdown had a chance to even occur! More

very courteous and friendly Brought my Kia in for an oil change and to have them check out the seat belt light, even though It's clicked in. Unfortunately it would not misbehave Brought my Kia in for an oil change and to have them check out the seat belt light, even though It's clicked in. Unfortunately it would not misbehave while they had the car. That's what happens sometimes. More

Thorough and very helpful trouble shooting. Ryan Maxwell was really helpful- he explained what the diagnostics revealed and went the extra mile getting to the bottom of my odometer issue (no pun Ryan Maxwell was really helpful- he explained what the diagnostics revealed and went the extra mile getting to the bottom of my odometer issue (no pun intended). Thanks! More

Best dealership & service department in the north country. They are the greatest team I've ever worked with from purchasing a new vehicle all the way to the service department. Very personable and take time t They are the greatest team I've ever worked with from purchasing a new vehicle all the way to the service department. Very personable and take time to get to know you. Love how they are always so friendly and know who you are when your there. The shuttle is also awesome, drop off vehicle and get a ride over to work. When finished they pick you up and bring you back to grab your vehicle that is ready to go. Process is quick and easy and another great benefit that I utilize. My family is an all KIA family, we love the vehicle line. Have been with Berlin City for 8 years. The dealership inside and out is wonderful, very large facility always neat and clean. My wife is in a Sorento, absolutely loves it. Our son just went from a Sportage to an Optima and is very happy. He did this because I did the same thing went from Sportage to an Optima. My new Optima (turbo) is awesome, getting 38mpg and runs like a real sports car. We're very happy, customers for life. More

Great service even if the weather was lousy Brought Optima in for an oil change - diagnostics found brake wear - sent us an e-booklet with results - everything fixed and ready by noon. And a wa Brought Optima in for an oil change - diagnostics found brake wear - sent us an e-booklet with results - everything fixed and ready by noon. And a wash ticket to boot -thank you More

Service visit Really great services and friendly people! I went to get my tire fixed and they new exactly what the problem was and took care of it quickly. Really great services and friendly people! I went to get my tire fixed and they new exactly what the problem was and took care of it quickly. More

Great customer service I was having some issues with the handle on my trunk. The service staff trouble shot it and was able to explain to me what I was doing wrong. Which ha I was having some issues with the handle on my trunk. The service staff trouble shot it and was able to explain to me what I was doing wrong. Which has worked wonderfully! They didnt make me feel like a fool. More