Berlin City Kia of Vermont - Service Center

Best service ever!!! just wanted to say thank you for the excellent service that I always get from your team.Even tho I am disabled and my KIA SEDONA is 11 years old I hav just wanted to say thank you for the excellent service that I always get from your team.Even tho I am disabled and my KIA SEDONA is 11 years old I have never been treated with as much kindness and respect as I have from you folks.A big shout out to Ryan Maxwell for going the extra mile and doing all that he could do for me,i just want you and your team to know that I appreciate everything you all did for me and if I ever win the lottery my first phone call will be to you guys to buy a new car. Again thanks a million Sincerely,John Lawyer More

Customer Servcie can't be beat This is not the first time one of Kia's customer service advisors has gone out of their way to be helpful. This time it was Ryan Maxwell who spent qui This is not the first time one of Kia's customer service advisors has gone out of their way to be helpful. This time it was Ryan Maxwell who spent quite a bit of time researching my options to give me the best and most affordable outcome. More

Great service These folks are always friendly and always helpful. Ryan gets you in and out as quickly as possible and makes you feel like the most important custome These folks are always friendly and always helpful. Ryan gets you in and out as quickly as possible and makes you feel like the most important customer he has. More

Great car, great service My experience with Berlin City Kia of Vermont has been excellent. I love the car, and the service department has been straightforward and transparent. My experience with Berlin City Kia of Vermont has been excellent. I love the car, and the service department has been straightforward and transparent. I'll be back. More

Outstanding Service My service appointments always start on time and are completed in the time they stated. The staff is so friendly and the waiting room is comfy with n My service appointments always start on time and are completed in the time they stated. The staff is so friendly and the waiting room is comfy with nice snacks. More

Best service department ever! Ryan and Kenyon are my besties! I absolutely love you guys! Thank you for always being so good to me! My car has an extreme amount of miles on it and Ryan and Kenyon are my besties! I absolutely love you guys! Thank you for always being so good to me! My car has an extreme amount of miles on it and it surely wouldn't have lasted this long if it weren't for you all More

Routine maintenance The folks in the service center are always attentive, patient and willing to explain what's going on - and from a female standpoint, I appreciate that The folks in the service center are always attentive, patient and willing to explain what's going on - and from a female standpoint, I appreciate that. They don't pressure me into service, but rather explain what should be done at different miles and what can wait a little more. They're happy to use my coupons too! More

Appointment for Vermont State Inspection Arrived early for a scheduled appointment. I received attention right away. Kenyon took all of my information and told me that he would have my car Arrived early for a scheduled appointment. I received attention right away. Kenyon took all of my information and told me that he would have my car ready to go at around 5PM. Although he was busy, he kept his promise and I was on my way shortly after 5PM. More

Attentive Very good service at the front line of the department. Like that they have pictures to show what is being done or if they find a problem. Very good service at the front line of the department. Like that they have pictures to show what is being done or if they find a problem. More

Great exerience, very helpful I had to cancel two apointments due to illness but Austin was not perturbed in any way and helped me get an appointment that I could keep. Imdid keep I had to cancel two apointments due to illness but Austin was not perturbed in any way and helped me get an appointment that I could keep. Imdid keep the appointment and even added a tadk but he was very helpful in getting the work done that I needed. More