Berlin City Kia of Vermont - Service Center

new tires I was at the kia dealership for new tires and an oil change, great experience! Indoor play area for my little one, made the wait easier. Wifi, so I c I was at the kia dealership for new tires and an oil change, great experience! Indoor play area for my little one, made the wait easier. Wifi, so I could work while my car was being serviced. My car was done when they said it would be. More

Super easy So nice to walk in anf be greeted and helped immediately. Wrnt through my vehicle to make sure thete were no recalls or any items that needed attentio So nice to walk in anf be greeted and helped immediately. Wrnt through my vehicle to make sure thete were no recalls or any items that needed attention. No attempt to "sell" me anything eithet. Every real and honest. More

Great service team Service team is professional and friendly, Also great at keeping you informed as your vehicle is being worked on. Ryan made sure I understood every pa Service team is professional and friendly, Also great at keeping you informed as your vehicle is being worked on. Ryan made sure I understood every part of my service, and made sure I left very satisfied! More

Professional and precise. Austin always follows up to thoroughly explain the service. He is professional who treats me as a peer which is rare to experience as a woman. I am so Austin always follows up to thoroughly explain the service. He is professional who treats me as a peer which is rare to experience as a woman. I am sorry to see him leave. I am likely to change to his nee employer because quality service is so hard to find. More

Excellent - Attentive Service Went in for an oil change and a repair on a recall part. I wasn't in a hurry but didn't expect to be there 2 1/2 hours. Ryan did his best to make it w Went in for an oil change and a repair on a recall part. I wasn't in a hurry but didn't expect to be there 2 1/2 hours. Ryan did his best to make it work....service with a smile & apologetic. However, there were others in the waiting room quite upset that they too had been there for 2 1/2 hours for a simple oil change. I'm a very understanding person and I realize things happen that delay the completion of service. I'm sure it was no ones fault..... So many cars to work on and never knowing how much longer than expected something is going to take. I'm sure this happens frequently and don't know what the answer is - once the car is in the shop. But it's done thing for Berlin City to work on. Thank you for your service.......again, Ryan did his best to comfort/reassure those that were waiting. He us to be commended. More

Excellent Customer service Excellent customer service . Everyone is so friendly. They take care of you both at dealership/ or when you call. They make you feel welcome. They kn Excellent customer service . Everyone is so friendly. They take care of you both at dealership/ or when you call. They make you feel welcome. They know how to take care of there customer More

easy to deal with Counter person is very knowledgeable about what is going on and very professional the service person who did the service did a very good job. Counter person is very knowledgeable about what is going on and very professional the service person who did the service did a very good job. More

Great place to get a state inspection Super friendly staff and they work with you not against you. Berlin City was the only shop with available times on short notice. Plus free state ins Super friendly staff and they work with you not against you. Berlin City was the only shop with available times on short notice. Plus free state inspection! More

Free inspection I had some time to kill and was in the area. I dropped in to Berlin City to see if they could get a state inspection. They took me right in. Best of I had some time to kill and was in the area. I dropped in to Berlin City to see if they could get a state inspection. They took me right in. Best of all, since I bought the truck from them, the inspection was free. More

Excellent I could not have hoped for better service than I received. Everyone was friendly, polite, and helpful and the work took less time than expected. I could not have hoped for better service than I received. Everyone was friendly, polite, and helpful and the work took less time than expected. More