Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
44 Reviews of Berlin City Auto Group - Service Center
Sort by
May 03, 2011
I have been purchasing vehicles from BCF for well over 35 years, and have had my vehicles serviced there also. Knowledge of the product, trust, and friendly. I am at home when I walk into Berlin City in Gorh years, and have had my vehicles serviced there also. Knowledge of the product, trust, and friendly. I am at home when I walk into Berlin City in Gorham. If I need service, I feel confident that these folks will take care of the problem in the first visit and in a timely fashion. Keep up the good work Berlin City. Paul Nault More
by panpaul49
Employees Worked With
new service rep, and I honestly don't remember his name
April 16, 2011
Salesmen and service personnel are very friendly and helpful. The service advisor has made recommendations for service to be done and shows you the component so you can see why it needs to be replaced. helpful. The service advisor has made recommendations for service to be done and shows you the component so you can see why it needs to be replaced. The waiting area is clean and comfortable with a TV, magazines, snacks, coffee, tea and other beverages. When I bought my car, the brought out as many cars as I wanted to test drive so I was sure to chose the car that fit my needs. I highly recommend Berlin City Auto. More
by missmrb
Employees Worked With
Shawn and Jay, service advisors
April 05, 2011
MY REVIEW OF GORHAM TOYOTA GEORGE MALOY IS AN EXCELLENT MY REVIEW OF GORHAM TOYOTA GEORGE MALOY IS AN EXCELLENT SALESMAN,GEORGE DIN'T RUSH OR PRESSURED ME. HE ANSWER ALL MY QUESTIONS,PLUS G MY REVIEW OF GORHAM TOYOTA GEORGE MALOY IS AN EXCELLENT SALESMAN,GEORGE DIN'T RUSH OR PRESSURED ME. HE ANSWER ALL MY QUESTIONS,PLUS GAVE ME GOOD ADVICE ON DIFFERENT OPTION IT WAS A PLEASURE TO DEAL WITH A GOOD SALESMAN WITHOUT BEING PRESSURED TO BUY I HAVE PASSED ON MY EXPERIENCE TO MY FRIENDS ,I TOLD THEM IF THEY NEED A CAR GEORGE MALOY IS THE MAN TO SEE. GEORGE MADE THE PURCHASE VERY PLEASANT, HE TOOK THE TIME TO EXPLAIN ALL THE OPTION AND MAINTENANCE PLANS, AGAIN NO PRESSURE THANKS GEORGE More
by GRAMPHMS
Employees Worked With
GEORGE MALOY, George Malloy
March 20, 2011
I've been a customer of the Berlin City Dealership for many years, but I must admit, I tried others in the surrounding area to include the state of Maine. I've always returned to the Berlin City Dealershi many years, but I must admit, I tried others in the surrounding area to include the state of Maine. I've always returned to the Berlin City Dealership and intend to stay with them. No matter where I tried, the competition was not worth a change. Besides, I love the idea that all I have to do is call and make an appointment. Most of the time I'm given my choice of date and time. My last service was a few days ago and while waiting in the TV room, I was informed that my air filter should be changed and a few other minor adjustment had to be made. I was asked if I would like a new appointment or would I prefer having done at this time. I was told it would take approximately "one hour". 42 minutes later I was leaving with my vehicle in tip top shape. Can't see any reason why I would leave this type of organization. More
by joebarb752
Employees Worked With
Unkown
