Berlin City Auto Group - Service Center

Service Had A paint glaze put on my Jeep. Randy was awesome about making sure I received this service. Marlena was her awesome self, very nice. Had A paint glaze put on my Jeep. Randy was awesome about making sure I received this service. Marlena was her awesome self, very nice. More

Tranny fluid checked Wanted to know my tranny fluid level because had just had it changed and there is nno dipstick for my soul so i called berlin city in gorham and they Wanted to know my tranny fluid level because had just had it changed and there is nno dipstick for my soul so i called berlin city in gorham and they said bring it right in,as soon as i got there a tech took my car in and in 20 minutes the task was done! Thank you so much! The service manager was awesome! I will be bringing my car there for any future problems. More

over all was good just follow up and call me back You replaced my engine under warrenty "5.7 Hemi" was quick and you did a good job, but nobody will tell me what the warranty is? the job was done in You replaced my engine under warrenty "5.7 Hemi" was quick and you did a good job, but nobody will tell me what the warranty is? the job was done in march 2020 and the drive train warranty was up march 30. i can understand the drive train warranty is up but there must be a warranty on just the engine i would like a phone call since i've left about 5 message's and no one is calling me back. More

I was satisfied with the service I received from Berlin City. I had a State Inspection, oil change, tire rotation and a wash...all for under 40 bucks and completed in less than two hours; another happy cus City. I had a State Inspection, oil change, tire rotation and a wash...all for under 40 bucks and completed in less than two hours; another happy customer. More

Just in for free state inspection Friendly service Just in for free state inspection Friendly service advisor Stickers put on my license plate Jeep washed and done in timely manner Pleasant wait Just in for free state inspection Friendly service advisor Stickers put on my license plate Jeep washed and done in timely manner Pleasant waiting area More

Went above and beyond to get my truck fixed when I was on vacation and I needed it to hunt and plow my business. Four wheel drive broke and they got the parts. Thank you. vacation and I needed it to hunt and plow my business. Four wheel drive broke and they got the parts. Thank you. More

Excellent service This dealership has an excellent service team that is responsive and knowledgable about there product.The job was done quickly and correct.Just proves This dealership has an excellent service team that is responsive and knowledgable about there product.The job was done quickly and correct.Just proves service doesn't stop after the sale. More

Don’t go to dodge Chrysler I dealt with John mckillop and got totally screwed he ran my credit 4 times at 4 different loan companies and lied about the payment amount. it wasn’t I dealt with John mckillop and got totally screwed he ran my credit 4 times at 4 different loan companies and lied about the payment amount. it wasn’t until after my credit was ran And found out the amount was way out of my budget. Which then put a lot of hard inquiries on my credit which knocked me down a class and made it harder to get the deal I wanted. That’s Berlin city for ya! You all need a car call crosstown motors in Littleton nh and ask for Steve Northrop he will treat you right. More

Over priced under experienced I went in to get a winning noise fixed and it took a week. They replaced a vacumn for 4x4. I drove it off the lot and noise was still there. I bring I went in to get a winning noise fixed and it took a week. They replaced a vacumn for 4x4. I drove it off the lot and noise was still there. I bring it back the next day and they look at it and say it could be another part attached to the 4x4 and quote a huge amount and say it may not be the source of the humming but I need new brakes. This takes them another week to fix. Finally I stop in to see if it is fixed and they say yes. They did take some money off in the end but as I drove it off the noise is still there. Also there is a $100 diagnose fee every time I bring it back to get looked at even though they didn’t fix it the first time. I don’t trust them. To top it off when I left I noticed a blue scuff mark on the when I picked it up. I noticed it because some one had pulled in my mirror so I looked at the door. Don’t waste your time. More

Don’t buy a car-they’ll leave you hanging! For those who live in the local area, a big word of caution: don’t get a new car from Berlin City. I own a Honda CRV which I drove out of the lot 16 m For those who live in the local area, a big word of caution: don’t get a new car from Berlin City. I own a Honda CRV which I drove out of the lot 16 months ago. 16,000 miles on it. Recently I heard noises coming from my back rear brake so I took it in. It was worn down to nothing. The front brakes were fine. The other back brake worn half way. They stated that some sliding part made the brake close because of rust or grime. Stated it was not covered under the warranty and they wanted an ungodly amount to fix it. This is the FIRST time I have had such a thing go wrong with a Honda. The service people to stiff and clipped about it. I will NEVER have Berlin City touch the car again. Don’t buy from these rip off artists. My mistake. Never again. More