Back

Berlin City Auto Group - Service Center

Gorham, NH

4.3
47 Reviews

47 Reviews of Berlin City Auto Group - Service Center

Sort by
September 18, 2021

Not happy that they don’t notify you when your parts don’t come in. More

by pinnok_42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leanne
Sep 27, 2021 -

Berlin City Auto Group responded

We are so sorry. Please feel free to reach out to the Parts Manager, Gary Poirier. He can assist on this and we will do a better job moving forward.

August 05, 2021

Efficient, responsive, friendly and conscientious about keeping customers informed and comfortable. Facilities are clean and work-friendly if you wait during service. More

by Cricket65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonah, Christine, Eli?
August 18, 2020

Berlin city was very easy to deal with fast and friendly staff jake drouin was awesome . Very helpful in helping me purchase my new Chevy traxs love the car thank you jake and the staff for making this a More

by Tinasb4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake drouin
June 17, 2020

Service Had A paint glaze put on my Jeep. Randy was awesome about making sure I received this service. Marlena was her awesome self, very nice. More

by Lucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Stewart and marlena
April 18, 2020

Tranny fluid checked Wanted to know my tranny fluid level because had just had it changed and there is nno dipstick for my soul so i called berlin city in gorham and they More

by daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maintence supervisor
April 08, 2020

over all was good just follow up and call me back You replaced my engine under warrenty "5.7 Hemi" was quick and you did a good job, but nobody will tell me what the warranty is? the job was done in More

by jsbusfield
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
lorri
March 12, 2020

I was satisfied with the service I received from Berlin City. I had a State Inspection, oil change, tire rotation and a wash...all for under 40 bucks and completed in less than two hours; another happy cus More

by plugsbybedell
Recommend Dealer
Yes
Employees Worked With
Marlena
March 06, 2020

Just in for free state inspection Friendly service Just in for free state inspection Friendly service advisor Stickers put on my license plate Jeep washed and done in timely manner Pleasant wait More

by Frenchy03570
Recommend Dealer
Yes
Employees Worked With
Marlena
December 08, 2019

Went above and beyond to get my truck fixed when I was on vacation and I needed it to hunt and plow my business. Four wheel drive broke and they got the parts. Thank you. More

by Jameyboucher
Recommend Dealer
Yes
Employees Worked With
Allen Demers
September 11, 2019

Excellent service This dealership has an excellent service team that is responsive and knowledgable about there product.The job was done quickly and correct.Just proves More

by Skeez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlena Buzzell