Berlin City Auto Group - Service Center

My experience at this dealership was very satisfactory. The service was very professional, courteous, and they did all they said they would do and more. The service was very professional, courteous, and they did all they said they would do and more. More

Damon and Lori were so great to get my tires swapped out and fit me in a timely manner. and fit me in a timely manner. More

Parts department went above and beyond helping to get my parts Kept me posted through hole process. parts Kept me posted through hole process. More

Keith went above and beyond to accommodate my schedule and have my car delivered to me on time to pick up my daughter. and have my car delivered to me on time to pick up my daughter. More

The people who work at Berlin City are friendly and do a great job. Problem is the service is slow. One hour to do an oil change is a lot of time and this was with no tire rotation.. 15 to 20 minutes would great job. Problem is the service is slow. One hour to do an oil change is a lot of time and this was with no tire rotation.. 15 to 20 minutes would be more then enough time to change your oil. More

Great service friendly staff Is able to find an appointment for me that worked around my schedule appointment for me that worked around my schedule More

The dealership is Very accommodating, fast service. Comfortable, clean waiting area, with refreshments. Great experience Comfortable, clean waiting area, with refreshments. Great experience More

Brought my Jeep in for some work,took a little longer than expected,and they gave me a loaner,so I can get home. They kept me posted at all times. Good service. No complains. than expected,and they gave me a loaner,so I can get home. They kept me posted at all times. Good service. No complains. More

Efficient, responsive, friendly and conscientious about keeping customers informed and comfortable. Facilities are clean and work-friendly if you wait during service. keeping customers informed and comfortable. Facilities are clean and work-friendly if you wait during service. More