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Berlin City Auto Group

Gorham, NH

4.3
289 Reviews
Berlin City Auto Group in Gorham, NH proudly serves customers throughout New Hampshire including Littleton, Lancaster, North Conway, Conway, and Berlin with new vehicles, quality used cars, certified service, and expert financing. We offer market-based pricing, competitive rates, pre-owned protection, and door-to-door delivery. Enjoy stress-free car buying with no-questions return, and a fast, transparent process that fits your budget. We’ll even buy your car whether you purchase from us or not. Our Service Center offers transparent pricing, expert technicians, upfront multi-point inspections, and convenient options like online scheduling and pickup and delivery.
Contact Dealership

485 Main Street

Gorham, NH

03581

Directions

Top Reviewed Employees

Chad Crane at Berlin City Auto Group

Chad Crane

General Manager
4.3
This rating includes all reviews, with more weight given to recent reviews.
Lori Henry at Berlin City Auto Group

Lori Henry

Assistant Service Manager
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
Mark Bisson at Berlin City Auto Group

Mark Bisson

Sales Manager
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
Bobby Poulin at Berlin City Auto Group

Bobby Poulin

Service Advisor
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.

Latest Reviews

December 12, 2025

I normally don’t write reviews, but my family’s experience with Berlin City Auto Group has been so disappointing and exhausting that I feel obligated to warn others. My son purchased a 2016 Toyota More
by Roger

Employees Worked With

Chad Crane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.

December 01, 2025

Top notch customer service and made the process super easy in just a few hours! More
by codymleblanc7

Employees Worked With

Mark Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pido Mujkic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mckenna

October 08, 2025

Extremely Frustrating and Unprofessional Experience I am beyond disappointed with the service I received at Berlin City Toyota. I made my first appointment because all the warning lights came on during a More
by jenifer

Employees Worked With

Bobby Poulin
1.0
This rating includes all reviews, with more weight given to recent reviews.

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Photos & Amenities

  • Cable TV
  • Customer Lounge Area
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Home Delivery
  • Rental Car Service Onsite
  • Service Pickup and Delivery
  • Vending Machines