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Berkshire Mazda

Lenox, MA

Overview
Employees
Reviews
Vehicles
4.8
182 Reviews
The team at Berkshire Mazda would like to welcome you to our dealership in Lenox, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Lenox, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Lenox count on the high-quality vehicles and services found at Berkshire Mazda, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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474 Pittsfield Road

Lenox, MA

01240

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Showing 182 reviews

January 11, 2026

Work done in timely manner including recall. And a nice wash to a winter driven car ?? More

by CAROLM117
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jan 12, 2026 -

Berkshire Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 11, 2026

Made an 8:30 appointment for routine oil change/tire rotation and annual sticker. My car wasn't ready until after 3pm More

by RYAN.SARAH
Recommend Dealer
No
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Jan 12, 2026 -

Berkshire Mazda responded

Thank you for bringing this to our attention. We would like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to ensure that every visitor to the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please contact me @ 4133323165 or email me at jsalvie@berkshiremazda.com

January 10, 2026

Long wait Always seems chaotic and unpredictable wait when I go for regular maintenance. Going back to Toyota More

by LPOLIDORO1
Recommend Dealer
No
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January 10, 2026

Friendly, prompt and expert service! They also wash your vehicle as an added bonus!! Always accommodating and helpful! More

by KREARDON001
Recommend Dealer
Yes
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Jan 10, 2026 -

Berkshire Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 10, 2026

Berkshire Mazda is always a professional, kind and easy place to get a car or get it serviced! More

by 17slclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2026 -

Berkshire Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 10, 2026

Nice showroom. Low-pressure. Zach was knowledgeable, personal and professional. Great experience Would recommend Zach and this dealership More

by Evalex71
Recommend Dealer
Yes
Employees Worked With
Zach
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Jan 11, 2026 -

Berkshire Mazda responded

Thank you for choosing Berkshire Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 10, 2026

Excellent. Always get me in in a timely manner and get everything done. A pleasure to deal with. More

by MICHELESDODGE
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 11, 2026 -

Berkshire Mazda responded

Thanks for sharing about your experience with Berkshire Mazda. We appreciate your business and hope to see you again soon!

January 10, 2026

Efficient, informative and courteous. ... I was there less than an hr and the gentleman came out 2 explain what was done and what should be done in a timely manner. More

by MCROWLEY527
Recommend Dealer
Yes
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Jan 11, 2026 -

Berkshire Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Berkshire Mazda.

January 01, 2026

Jim Clark made the purchase pleasurable and efficient. He didn’t rush us and asked great questions of us. He was very patient and kind! We wouldn’t hesitate to do more business with him and the Berkshire More

by Jbi9785
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2026 -

Berkshire Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Berkshire Mazda!

December 22, 2025

A great place . . both for service and repairs ! Everyone from owner Jim Salvie through sales, service advisors and techs, and other staff is friendly, knowledg More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Salvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Prout, Jay Roberts, and Kristin Lovallo . . all above and beyond!
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Dec 22, 2025 -

Berkshire Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Berkshire Mazda!

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