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Berkshire Mazda and Jim Salvie's Signature Series - Service Center

Lenox, MA

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10 Reviews

10 Reviews of Berkshire Mazda and Jim Salvie's Signature Series - Service Center

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April 02, 2025

Always a pleasure to deal with the team at Berkshire Mazda! They are welcoming, helpful, polite and easy to communicate with. Thank you!! More

by brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Salvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Berkshire Mazda And Jim Salvie's Signature Series responded

Thank You for 5 star review!!!

February 24, 2025

Great place to do business with. I’ve always had a good experience when I bring my car in for service More

by shucheerleadermom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Roberts
Apr 04, 2025 -

Berkshire Mazda And Jim Salvie's Signature Series responded

Thank you for 5 star review!

January 09, 2025

I will be emailing Josh & Jack with Jim copied about my experience, which ws a goid one by the way More

by dawn.dube
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike A. And Bri
July 20, 2024

This dealership has been great for service on My car. I would definitely recommend them .Very pleased !!! More

by Katielmontgomery55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Salvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2023

Berkshire Mazda is the best all-around dealership for buying and maintaining a car. The sales team works hard to find ways to meet customer expectations. The service department is a no-nonsense operation More

by Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Salvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danyelle Parent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I failed to get the name of the service intake writer that is a great customer facing conduit into the service technicians.
September 22, 2022

I called Jessica on Friday and she was able to get me in on Monday. She even arranged for my car to be looked at first. Excellent service the job was done that day and met all my needs. More

by tnicholson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
December 30, 2021

The friendly folks at Berkshire Mazda expertly replaced the 2006 recalled airbag part and answered my questions about my new used car. I would use their services again. More

by onotagal@gmail.com
Recommend Dealer
Yes
Employees Worked With
Office staff
April 23, 2021

We have been doing business with Berkshire Mazda for the past 5 years-sales, service & leasing. Always fair pricing, very little hassle, excellent technicians (although the service center amenities are not More

by olliedawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Salvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2020

Great service department! They make it easy to keep my Mazda in tip top shape! Very friendly and conscientious about Covid practices! I highly recommend! More

by Genne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Salvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Berkshire Mazda And Jim Salvie's Signature Series responded

Hi Genne, I'm glad you had great service! Thank you for trusting our team to keep your car running strong and being such a valued customer! We look forward to seeing you at your next service! Until then take care & stay safe!

October 02, 2020

Just purchased my 10th Mazda!!Such a great fun Just purchased my 10th Mazda!! Such a great fun atmosphere. You feel so relaxed buying a car. Everyone is so nice and always happy to help you! More

by Chrisgroves1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Salvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danyelle Parent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Berkshire Mazda And Jim Salvie's Signature Series responded

Wow! Talk about brand loyalty! Way to go and thank you so much for being such a loyal Mazda customer! We can't wait to make it 11 :) Take care & stay safe!