Berkenkotter Motors

Worst experience of my life. Brought the truck back after 24 hours of owning it and found numerous things wrong that could have cost me my life. The rear caliper was h of my life. Brought the truck back after 24 hours of owning it and found numerous things wrong that could have cost me my life. The rear caliper was holding on by a single hand twisted bolt and every bolt you could imagine on that truck was loose. So I talked to the owner, which if youd like someone to discriminate against you for being a "millennial" then this is definitely the place to go. Every time I tried to return the owners call id get a text message saying "can i call you later?" No, I don't think so. Extremely unprofessional. I have never felt so degraded or disrespected before in my entire life for being a young adult. All in all, for 3 days they held my truck...and all they did was fix my rear brake pads for $50. I could have done that! The horn (still illegal to drive with it not working) was refused to be fixed and by sheer luck, got the whole thing recorded. So unless youd like to spend money on fixing your "new" vehicles and buying a lawyer, definitely #1 recommendation here. More

Fantastic service I bought my truck 8 months ago , great deal on the truck, everyone has been very helpful anytime I call or drop by, I also bought the win win warrant I bought my truck 8 months ago , great deal on the truck, everyone has been very helpful anytime I call or drop by, I also bought the win win warranty, I lost my transmission a couple weeks ago, called Berkenkotter , they immediately put me in touch with win win warranty, picked my truck up after approx: 5 days ) complete rebuilt transmission, purrs like a kitten.... Hats off to Berkenkotter motors , Win Win Warranty, and Final Gear Transmission.. Top of the line service.. Thanks Alden Wayne Dumas More

EXCELLENT EXPERIENCE The service was really helpful and reliable. They accomplish all my vehicle needs thanks BERKEN KOTTER MOTORS, I wont hesitate to visit this dealer The service was really helpful and reliable. They accomplish all my vehicle needs thanks BERKEN KOTTER MOTORS, I wont hesitate to visit this dealer on my next need of a nice quality vehicle . I truly recommended . More

Bad used cars and trucks They will lie to your face. I was talked into buying a truck. That they said was good to go. Wrong!! I have many issues with this truck. Engine light They will lie to your face. I was talked into buying a truck. That they said was good to go. Wrong!! I have many issues with this truck. Engine light and other light keep coming on. Take forever for them to repair. Give up on them. And when and got a real mechanic to fix all the problems. Please go to other dealerships. They guys are crooks!! More

Great experience until I drove it off the lot. Check engine light came on 5 miles later, transmission. Mechanics at home say stored code, it was erased by someone recently. Also needs new front end Check engine light came on 5 miles later, transmission. Mechanics at home say stored code, it was erased by someone recently. Also needs new front end, $2,100, brakes-shocks-etc. Called them,asked why they erased it. They repeatedly claimed they didn't. They had the truck for 2 months- liars! Now I'm out $5,000, and I can't even "drive their reputation " Liars!! More

They don't keep their word or repair your vehicle properly So have went through 3 trucks with dan. First one wouldn't go over 55 left me stranded with a load of hay. They don't inspect before sale like they sa So have went through 3 trucks with dan. First one wouldn't go over 55 left me stranded with a load of hay. They don't inspect before sale like they say that is a lie. Second truck had male genitals scratched into it. 3rd truck just put new motor in said they test drove it. But we picked it up got 5 miles and diesel was pouring out like a water hose. So no test drive like the man that built the motor said needed to be done. And then 600.00 in new brakes and when she tried to stop there were no brakes. He was supposed to do a alignment and we tires truck sat for 2 weeks and he did nothing. Took insurance money and did absolutely nothing to the truck pics to follow you guys will love this piece of work. All of this is true and can be proven to anyone at anytime. And honestly this isn't even all the crap we have been through while our payments have always been current More

I will NEVER buy a vehicle from this dealer again!!! I bought a truck from this dealer that they claimed was a Harley Davidson edition, it was not a H-D edition. it had H-D placards glued onto the truck I bought a truck from this dealer that they claimed was a Harley Davidson edition, it was not a H-D edition. it had H-D placards glued onto the truck body, the salesman said it was a H-D edition while negotiating the deal. The dealer response was that i should have known it was not a H-D truck and they had no obligation or responsibility to fix the problem. They later said i waited to long to complain, what they did not acknowledge is that i am a 100% disabled veteran and have been incapacitated due to my injuries/illness from my service in of the war on terror for several months. Simply put, this dealer was dishonest and more interested in making money than making the customer happy. More

Customer service like it used to be!!!!!!!!!!! Me and my wife just purchased a truck from this outstanding dealership. We live 6 1/2 hours away, and we are seriously impressed with the buying exper Me and my wife just purchased a truck from this outstanding dealership. We live 6 1/2 hours away, and we are seriously impressed with the buying experience with this dealership. Todd is an awesome individual who was very patient with us, and always kept me up to date on issues with one of the trucks we were previously interested in. Due to some small issues we were unable to purchase that truck, so we decided to purchase another truck not only was he super fast to get it done, it was also delivered to us at our home. That's how you WOW a customer, with integrity, patience and with outstanding customer service. Just want to say thank you toTodd and owner for what you have done for us. Very happy customer's Sam & Maria More

Wonderful experience, will use again Berkenkotter motors exceeded our expectations from the start. They have shown us how smooth purchasing a new car can be, we will be customers for life Berkenkotter motors exceeded our expectations from the start. They have shown us how smooth purchasing a new car can be, we will be customers for life! Thanks again! More

Berkenkotter I was looking for a good used truck. I certainly stopped at the right dealership. Lots of quality options and knowledgable staff as well. They answe I was looking for a good used truck. I certainly stopped at the right dealership. Lots of quality options and knowledgable staff as well. They answered all my questions and I am very happy with my truck! More