Bergstrom Volvo of Appleton

I had the unfortunate experience to work with a service manager and service associate that did not understand my concerns with the service department after damage had occurred to my vehicle while being ser manager and service associate that did not understand my concerns with the service department after damage had occurred to my vehicle while being serviced here. More

I was encouraged by the dealership to drive a round trip of approximately 220 miles to conclude a deal on a 2024 Volvo. My financing and insurance had already been approved prior to meeting with Jackson Web of approximately 220 miles to conclude a deal on a 2024 Volvo. My financing and insurance had already been approved prior to meeting with Jackson Weber. The dealership gave me a bad faith low ball on my trade in. The amount was unconscionable and below Black Book and CarFax which considers the historic maintenance of a vehicle. The amount offered was not commensurate with an offer from another dealer. It was a blatant example of dealer undervaluation to maximize resale margin. Apple Intelligence confirmed that I should walk from the offer and that is exactly what I did. Will never do business with Jackson or Bergstrom ever again. Avoid this dealership like the plague cause it will kill any interest in buying a car! Dealer exhibited obnoxious sales tactics like acting like it was charitable in allowing me to deduct trade-in sales tax from the purchase price. Pease note the deduction is based on tax law. Jackson also attempted to foolishly boost dealership profit by placing focus on monthly payments rather than the actual price of the transaction. Do not ever fall for this deceptive maneuver! More