Berglund Toyota
Lynchburg, VA
Filter Reviews by Keyword
By Type
445 Reviews of Berglund Toyota
Memorable Experience This was my first time purchasing a new vehicle and being out of the state was also a tall task to put together. John and his colleagues made sure to This was my first time purchasing a new vehicle and being out of the state was also a tall task to put together. John and his colleagues made sure to have everything squared away in a matter of days for me to drive up and purchase my vehicle without any hassle whatsoever. The experience is something I will never forget and will be the bar for any future customer service at this level of purchasing in any department. More
Nissan purchase It still takes too long to buy a car. My financing had been established before I arrived. Too much time spent trying to sell me all of the “extra” thi It still takes too long to buy a car. My financing had been established before I arrived. Too much time spent trying to sell me all of the “extra” things I didn’t want. I was shown all of the extra protection services and warranty by the salesperson and AGAIN by the finance person. Hey Berglund NO means NO! My truck is great and was exactly what they claimed but the process to get it was no great. More
My first truck. Love it Highly recommend the dealership great customer service stayed late to finish the deal. Answered all questions quickly and knowledgeable go see them T Highly recommend the dealership great customer service stayed late to finish the deal. Answered all questions quickly and knowledgeable go see them Thanks Gwen and Kelly More
Highlander Jamey Arthur is a great salesman, felt at ease talking with him. He was very knowledgeable about the vehicles we were looking at and helping us make Jamey Arthur is a great salesman, felt at ease talking with him. He was very knowledgeable about the vehicles we were looking at and helping us make our decision. More
Review The purchase went well. The vehicle was procured in a timely manner and was ready to drive off of the lot with no waiting. Positive experience. The purchase went well. The vehicle was procured in a timely manner and was ready to drive off of the lot with no waiting. Positive experience. More
Great experience We are return customers at Berglund Toyota. We have owned multiple Toyota’s over the years and are huge fans of the quality and reliability. We are return customers at Berglund Toyota. We have owned multiple Toyota’s over the years and are huge fans of the quality and reliability. More
2020 Corolla SE Purchase Awesome buying experience from the very start to the very end. The Salesman John Pollard was the best,very friendly and knowledgeable. Would highly re Awesome buying experience from the very start to the very end. The Salesman John Pollard was the best,very friendly and knowledgeable. Would highly recommend this dealership a Grade A 10. More
Excellent customer service John was exceptional! He was very patient as we went through the journey of selecting a new vehicle. No pressure was exerted which is very important John was exceptional! He was very patient as we went through the journey of selecting a new vehicle. No pressure was exerted which is very important to us. We appreciated they didn’t waste our time, they provided an exceptional offer for the new vehicle at the beginning of our dealings. We had done our pricing research prior to starting our search and their offer was compatible and even better than surrounding dealerships and online. More
Responsive and friendly It took some hunting to find a truck with the combination of features I wanted. The staff worked with me to locate one in the area and my salesman dr It took some hunting to find a truck with the combination of features I wanted. The staff worked with me to locate one in the area and my salesman drove several hundred miles to get it from another dealer. Everyone was great. More
Great experience It was our first stop in our search for a car and Kelley showed us around and made sure to listen to what we wanted. He gave us our space and worked w It was our first stop in our search for a car and Kelley showed us around and made sure to listen to what we wanted. He gave us our space and worked with us to make sure we were comfortable with our decision. More