Berglund Luxury Roanoke

Took car in for regular service Very pleased with Berglund Luxury. My service manager, Brennon Viele is always spot on. Loaner car was ready for me. Brennon kept me in the loop as Very pleased with Berglund Luxury. My service manager, Brennon Viele is always spot on. Loaner car was ready for me. Brennon kept me in the loop as far as when my car would be ready. Very pleased with this service department. More

Very convenient with great communication all the way through. I had several things that needed work and all were broken down and options given for each. Brennon was very easy to work with and went out o through. I had several things that needed work and all were broken down and options given for each. Brennon was very easy to work with and went out of his way to get the work completed on my car. More

Mercedes Pretty painless except, of course, for writing the check. No needless dickering, stalls, delays or “ let me talk to the sales manager.” No pressure Pretty painless except, of course, for writing the check. No needless dickering, stalls, delays or “ let me talk to the sales manager.” No pressure for dealer add-ons. More

Great experience and excellent service from our sales person, Troy. Highly recommend. Troy worked hard to make sure we were happy and kept us well informed during the process. Thanks again! person, Troy. Highly recommend. Troy worked hard to make sure we were happy and kept us well informed during the process. Thanks again! More

One of the best car buying experiences I’ve ever had! I have already sent a friend to look at a car. Our sales person along with the sales manager, service manager and finance man were exceptional! have already sent a friend to look at a car. Our sales person along with the sales manager, service manager and finance man were exceptional! More

Very nice to deal with. Very friendly and answered all the questions I had. Love the vehicle! Absolutely beautiful and a joy to drive! Fun the questions I had. Love the vehicle! Absolutely beautiful and a joy to drive! Fun More

FIVE STARS ARE AS EXPECTED Have dealt with all areas of M B and have received superior service in all of them. I consider this the top in every way. Have dealt with all areas of M B and have received superior service in all of them. I consider this the top in every way. More

Deal with your dealership 4 times in the past year. Awesome support. Kyle is an excellent communicator! Good job! Thanks for providing the great service.👍 Awesome support. Kyle is an excellent communicator! Good job! Thanks for providing the great service.👍 More

Always exceeds my expectations. Brennen makes me feel special, listens and explains well, and is very knowledgeable. The waiting area is comfortable, pleasant and quiet. special, listens and explains well, and is very knowledgeable. The waiting area is comfortable, pleasant and quiet. More

Good service, good experience I was in for routine maintenance ( oil change, etc. ) and as always I had a good experience. One of the main reasons we have purchased cars from Bergl I was in for routine maintenance ( oil change, etc. ) and as always I had a good experience. One of the main reasons we have purchased cars from Berglund is for their service. Tim Riddle does a great job. More