Berglund Ford
Salem, VA
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549 Reviews of Berglund Ford
I like the people who work in services department ... Dean Carroll is great. Give Dean a raise. If Ford’s reliability were better I wouldn’t get to see him so often! Dean Carroll is great. Give Dean a raise. If Ford’s reliability were better I wouldn’t get to see him so often! More
Sam and Kenny were great to deal with. Very knowledgeable and professional. Answered all questions and went above and beyond for me. This was my second purchase from them and I would definite knowledgeable and professional. Answered all questions and went above and beyond for me. This was my second purchase from them and I would definitely go back. Thank you!!! More
New Mazda CX5 Grace was awesome to work with really helped with learning the new technology , I would highly recommend her. And Matt awesome as well we found out t Grace was awesome to work with really helped with learning the new technology , I would highly recommend her. And Matt awesome as well we found out that my model was not capable for android auto and Matt and Grace hooked me up .... Thanks Josh More
New Mazda CR 5 Signature! We had great service and attention from both Brittany and Drew. Brittany was very knowledgeable about my new car and spent a lot of time with me getti We had great service and attention from both Brittany and Drew. Brittany was very knowledgeable about my new car and spent a lot of time with me getting all the programming done. It was a great experience from the start of Drew coming out into the bitter cold to help us to the very end when Kenny Completed our financial papers. Matt was very nice and helpful too! More
Process was too Slow The sales Team was very Curtis and helpful, the sales Deal and loan processing Excruciating. I arrived at 130 PM and met Paul. an Hour later I agreed The sales Team was very Curtis and helpful, the sales Deal and loan processing Excruciating. I arrived at 130 PM and met Paul. an Hour later I agreed to purchase the Truck.. I left the Dealership at 830 pm yes 7 hours Later, and this was a straightforwards purchase with Financing. More
Overall very nice employees. They do require proof of phone being active with your name on bill which can be hard with prepaid and not possible with family plan but they try to work with family plan. Bi phone being active with your name on bill which can be hard with prepaid and not possible with family plan but they try to work with family plan. Biggest issue is the day after I got my car the check engine light came on. More
Flexible & Freindly Service I neglected to get my Truck (2019 Ranger) inspected until the very last minute and Berglund Ford Service saved the day. They worked with me to get it I neglected to get my Truck (2019 Ranger) inspected until the very last minute and Berglund Ford Service saved the day. They worked with me to get it in on time and did the inspection while I waited. Thanks Berglund Service - You saved my day!! More
We like the truck and the deal we got from Berglund. The financing was seamless. The paperwork was long but necessary. Our old truck was in good shape and we will take care of this one. financing was seamless. The paperwork was long but necessary. Our old truck was in good shape and we will take care of this one. More
The person who returned my car after the inspection should have returned the driver's seat to it's original position. I'm still making adjustments! Otherwise, all was well! should have returned the driver's seat to it's original position. I'm still making adjustments! Otherwise, all was well! More
Great service, very friendly staff on time and completed work and service as the service team I was very courteous and friendly Will be back soon Thanks work and service as the service team I was very courteous and friendly Will be back soon Thanks More


