Berglund Chrysler Jeep Dodge Ram

great Told sales that I was looking for a new vehicle last week. Still haven't heard back. Loretta is fantastic. Loretta is the Only reason I would even con Told sales that I was looking for a new vehicle last week. Still haven't heard back. Loretta is fantastic. Loretta is the Only reason I would even consider buying from Berglund again. Not too happy with Ram or Berglund sales at this point. More

Oil change & tire rotation done in a reasonable time. The service people were friendly & eager to get the job done. Service was preformed in a reasonable amount of time. I left satisfied with the service. The service people were friendly & eager to get the job done. Service was preformed in a reasonable amount of time. I left satisfied with the service. More

Amazing Excellent personable dealership. Patrick Taylor helped me and my wife find the perfect Jeep for our growing family. No hassle and no fuss ten out of Excellent personable dealership. Patrick Taylor helped me and my wife find the perfect Jeep for our growing family. No hassle and no fuss ten out of ten I will shop again More

Fast and helpful Called and they took me in fast. Very helpful young man Zac he advised me there maybe a recap out there and he would call me as soon as he knew Called and they took me in fast. Very helpful young man Zac he advised me there maybe a recap out there and he would call me as soon as he knew More

Jeep Cherokee Sales rep Cody was relaxed and helpful. I’m thrilled with my purchase and would recommend this dealership to anyone looking for a fair price and good Sales rep Cody was relaxed and helpful. I’m thrilled with my purchase and would recommend this dealership to anyone looking for a fair price and good service. More

Which Salesperson...? One name... Buddy Davis! He was an absolute pleasure to work with. He made the negotiating experience a pleasant one. The final transaction was pretty One name... Buddy Davis! He was an absolute pleasure to work with. He made the negotiating experience a pleasant one. The final transaction was pretty fluid as well. See Buddy for an experience. More

Plug was loose Took our brand new Jeep there for the first oil change and after noticing spots on our drive way, I parked in a different spot just to make sure, I me Took our brand new Jeep there for the first oil change and after noticing spots on our drive way, I parked in a different spot just to make sure, I mean it is a new Jeep and just had the first oil change why would there been an oil spot? Well after confirming that Yes it was leaking oil and the next morning at 730 waiting outside for the service department to unlock the doors I told the service man that I was very upset that someone didn’t do their job there because they are the only ones that had touched that Jeep, he came outside and looked under the Jeep and Again it was confirmed it was leaking oil. He pulled it in and when they were done he confirmed that they did not tighten the plug, Wow!!! Don’t think I’ll let them touch our Jeep again!!! More

Great service but the recall caused other issues Loretta was a very personable and helpful advisor. The recalls were completed in a timely manner and in the time promised. But unfortunately somethi Loretta was a very personable and helpful advisor. The recalls were completed in a timely manner and in the time promised. But unfortunately something else has gone wrong or is amiss with the programming that was done during the recall of the transmission. I have taken the truck back today, January 27, to Berlin and spoke with Loretta and she is keeping the truck for an investigation. My one complaint is that it is almost a federal case to get a ride home because I live in West Salem, and the distance from the dealership to my home is a concern for the courtesy driver. And another case which this is not really Berglund’s issue, is that being the truck is in there for the second time For the same recall a loaner vehicle from Chrysler should be provided More

Vehicle oil change Very professional and friendly service. My car was purchased at another Betglund dealership but I will continue to frequent this dealership for servi Very professional and friendly service. My car was purchased at another Betglund dealership but I will continue to frequent this dealership for service and inspections. The service technician who checked me in was very helpful and friendly. More

Replace rear camera Loretta was fantastic as usual. She is always reliable and very customer service oriented. She has a cheerful attitude and ensures quality service! I Loretta was fantastic as usual. She is always reliable and very customer service oriented. She has a cheerful attitude and ensures quality service! I wish all customer service was so positive! More