
Berglund Chrysler Jeep Dodge Ram
Roanoke, VA
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398 Reviews of Berglund Chrysler Jeep Dodge Ram
Awful My salesman buddy was terrible. Quite possibly one of the most rude people I’ve met. To me, the people from the bank, my aunt... everyone. Also his kn My salesman buddy was terrible. Quite possibly one of the most rude people I’ve met. To me, the people from the bank, my aunt... everyone. Also his knowledge of vehicles was pretty terrible and the way he talked to people was just as bad. Tried to have a conversation with the used car manager about a few things but i would’ve been better off talking to the wall. He didn’t seem to be interested in anything i was trying to discuss. The main sales manager was great in giving me what i wanted for my trades and the price on the truck. However he did shout from his office like a child when i was discussing payment options with another employee telling me if i wasn’t happy i could go elsewhere. They suck More
Very good 4th visit and purchase. Good experience. Donnie is very knowledgeable and nice to work with. I have recommended the dealer to several friends and fami 4th visit and purchase. Good experience. Donnie is very knowledgeable and nice to work with. I have recommended the dealer to several friends and family More
Easy transaction The entire experience was smooth. Patrick and Kenny were easy to work with, answered questions and went over and above to help get the type of jeep I The entire experience was smooth. Patrick and Kenny were easy to work with, answered questions and went over and above to help get the type of jeep I wanted. Was my third purchase with Berglund and there will be a fourth! More
Great Experience Walt and team are great to work with. This is my fourth jeep that I have purchased from them. Will continue to do business with them Walt and team are great to work with. This is my fourth jeep that I have purchased from them. Will continue to do business with them More
Great The service was great and the lights have cleared from my dash! They were nice when I came to drop my car off and they got it taken care of quickly! The service was great and the lights have cleared from my dash! They were nice when I came to drop my car off and they got it taken care of quickly! More
Easy & friendly Would recommend to friends & family. Very happy with my new Jeep Grand Cherokee. Patrick was super friendly and helpful. Easy process. Five stars. Fiv Would recommend to friends & family. Very happy with my new Jeep Grand Cherokee. Patrick was super friendly and helpful. Easy process. Five stars. Five stars. More
New vehicle purchase Doug Booth was extremely helpful and courteous in helping buy my Jeep Cherokee. I would absolutely refer him to a friend.. very pleased with the cust Doug Booth was extremely helpful and courteous in helping buy my Jeep Cherokee. I would absolutely refer him to a friend.. very pleased with the customer service. More
Great Walt had our new ram ready and waiting when we arrived. Donnie took care of the sale in the most professional manner. We could not have been more plea Walt had our new ram ready and waiting when we arrived. Donnie took care of the sale in the most professional manner. We could not have been more pleased on this experience with Berglund. More
Do not trust burglund Franklin road I had to trade in a car that I bought from burglund a few days after buying it because the car was damaged and they told me more less it was as is.(th I had to trade in a car that I bought from burglund a few days after buying it because the car was damaged and they told me more less it was as is.(this was a 2018 jeep). I lost money on a jeep that I hadn't owned for a week. I have bought 3 new vehicles from them in the past nine months counting this one,but test assure it was my last. There are plenty of places to purchase new cars dont put your trust in burglund on Franklin road you would be surprised how shady they are.bottom line as Jason told me, they have to make money , and the car I bought was close to perfect. I didn't buy a car to get close to perfect. More
Patrick Rock, Always Helpful I noticed when I got my van home it was missing the tire service kit. Patrick Rock took care of this with no questions. He ordered and called me wh I noticed when I got my van home it was missing the tire service kit. Patrick Rock took care of this with no questions. He ordered and called me when it came in. Always professional. Thank You! More