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Berglund Chrysler Jeep Dodge Ram

Roanoke, VA

3.9
400 Reviews

2525 Franklin Rd SW

Roanoke, VA

24014

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400 Reviews of Berglund Chrysler Jeep Dodge Ram

August 07, 2025

2019 Ram 1500 purchased new. Well cared for. Under 93000 miles. After hitting about 88000 miles: $3600 to replace leaking trans fluid cooler. $1500 to replace leaking oil cooler. More

by capascabin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Bragg
July 28, 2025

Awesome dealer ship Robbie Hibbs was great and honest with everything he did for us and was an awesome sales person would come back again More

by aalm1425
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Rock, Robbie Hibbs
Jul 28, 2025 -

aalm1425 responded

Robbie Hibbs gets 10 stars in my book

June 09, 2025

JEREMY ROWLETT WAS A VERY HELPFUL YOUNG MAN. HE WAS VERY KNOWLEDGEABLE AND ANSWERED ALL QUESTIONS. WE NEVER FELT PRESSURED INTO ANYTHING. IF YOURE LOOKING TO PURCHASE I HIGHLY RECOMMEND GOING T More

by jamie.rowlett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Rowlett
March 21, 2025

Robbie Hibbs was absolutely amazing to work with! Great response time, and assisted us with any questions we had! More

by JRP_EAGLE@HOTMAIL.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Hibbs
January 03, 2025

Very poor communication regarding charges . Tried to charge $2000 to change EGR valve . I told them to stop after they had already removed intake without my consent . They charged nearly $700 i More

by Frogandcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach
December 21, 2024

Bought a pre-owned 2020 Gladiator Rubicon. Fair price, no pressure. Thanks to Robbie Hibbs for helping us through the process. More

by rob.erdman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robbie Hibbs
June 12, 2024

Our sales associate Logan was incredibly helpful! Our requests were hard to come by but he handled it with professionalism and we left happy and we also left with a vehicle. I definitely recommend th More

by aleahlineberry61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Blair
March 12, 2024

Attempting to charge diagnostic fees of $180 per issue for a vehicle under warranty. Attempting to charge for an oil filter($135); for an issue covered under warranty; despite the fact the FCA warranty More

by devan.m.ritchie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach (service), David(truck shop)
March 01, 2024

The Guys here are great and service is fast! I would recommend them for service anytime. More

by Adammann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach and crew
November 29, 2022

Very attentive and informative throughout, was a quick and easy process during entire buying process. More

by lacroixcaroline24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Taylor
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