Wyoming Valley Motors - Service Center

Friendly atmosphere The service advisor was very friendly and provided a lot of information to me about my car and VW in general. Greated me with a smile and a handshake. The service advisor was very friendly and provided a lot of information to me about my car and VW in general. Greated me with a smile and a handshake. That says a lot now a day. More

good service pleasant staffI I have always had a good experience dealing with your company your staff are friendly and do all they can to make you as comfortable as possible while I have always had a good experience dealing with your company your staff are friendly and do all they can to make you as comfortable as possible while waiting for your service More

Very good experience SERVICE was completed as promised. Staff was friendly and courteous. I was nervous when Kia moved to this location since I was comfortable with th SERVICE was completed as promised. Staff was friendly and courteous. I was nervous when Kia moved to this location since I was comfortable with the service and sales employees at the Pierce Street location but I .I.am... comfortable with service.here now. I have not had any interaction with sales at this point. More

Back up camera I was very pleased with the outcome and quick repair you have done. I was alittle shocked when you called and told me there was a fee of over $100 jus I was very pleased with the outcome and quick repair you have done. I was alittle shocked when you called and told me there was a fee of over $100 just to look at the car but then relieved when it went towards my bill. I was thankful they used the coupon you emailed me. Thank you for fixing my car quick. More

Great Experience. The service advisor, Rick Edwards, was excellent, courteous, knowledgeable and personable. I was able to make an appointment promptly and at my conv The service advisor, Rick Edwards, was excellent, courteous, knowledgeable and personable. I was able to make an appointment promptly and at my convenience. Recall service was performed along with some other service requests on my part. All were done to my satisfaction and my wait was not unreasonable at all. More

Was fast and customer service was exceptional I used to work on vehicles my self. Gary handle my situation with professional care. If every have another problem I wouldn’t mind taking back them I used to work on vehicles my self. Gary handle my situation with professional care. If every have another problem I wouldn’t mind taking back them More

Honest and trustworthy! Tom is great in service, always calls you back. The diagnostics were spot on and the parts were available so they serviced the car that day. I did not Tom is great in service, always calls you back. The diagnostics were spot on and the parts were available so they serviced the car that day. I did not have to return the following week. They always provide me with shuttle service to my place of employment. Thank you so much! More

Service Great- Management lousy The service team was excellent. The management of the dealership is so bad, I had to come back for a routine inspection. They didn’t have inspection The service team was excellent. The management of the dealership is so bad, I had to come back for a routine inspection. They didn’t have inspection stickers for over a week. I have purchased 7 vehicles through the years, always paid upfront, they made me pay in advance for parts and the inspection. The price for a plastic tail light is over $700 and the labor to install it over $400! Outrageous!! More

First time customer My first Kia and my first experience with Wyoming Valley motors. Service has been great and completed when promised. Service staff is friendly and po My first Kia and my first experience with Wyoming Valley motors. Service has been great and completed when promised. Service staff is friendly and polite. Thanks for a job well done. More

Work on some recall and warranty issues Took care of the original recall item and informed me of several others I was not aware of. Got me an appointment quickly. I needed my car back by a Took care of the original recall item and informed me of several others I was not aware of. Got me an appointment quickly. I needed my car back by a certain time and they did it. More