Wyoming Valley Motors - Service Center

Outstanding Service I had a check engine light come on for an egr valve on a tdi. I made an appointment, brought the vehicle in for service and was greeted as if I was fa I had a check engine light come on for an egr valve on a tdi. I made an appointment, brought the vehicle in for service and was greeted as if I was family. (Very Important detail) The vehicle was diagnosed and repaired properly the first time. I would like to thank service for their support as well as the mechanic that repaired my tdi correctly. I received my vehicle back in the same condition as it was dropped off in. (No greasy handprints anywhere) Thank you for a great experience! More

Honesty, integrity, utmost courtesy! The Wyoming Valkey Motors KIA Servive Center is our most trusted place to take all of our three KIA vehicles to. Great TEAM! Honesty, Integrity and Ut The Wyoming Valkey Motors KIA Servive Center is our most trusted place to take all of our three KIA vehicles to. Great TEAM! Honesty, Integrity and Utmost Courtesy is their Hallmark. More

Rude jerk Came into building, I believe the BMW desk, man was listening to instructions on how to pay his bill, when done said "What" I said beetle oil chang. Came into building, I believe the BMW desk, man was listening to instructions on how to pay his bill, when done said "What" I said beetle oil chang. Said rudely "Around the corner". I also expressed my disdain to said rude man to the VW service guy who laughed it off. I never get good service there and won't buy there again More

Service Review Solid customer service and professionalism. Only issue with work at the dealership is the premium cost. Also appreciated the car wash that was includ Solid customer service and professionalism. Only issue with work at the dealership is the premium cost. Also appreciated the car wash that was included with the service - nice touch. More

Amazing fast service Great atmosphere inside and outside dealership, service writers are nice and clean cut, the technicians are professional and through with there work, Great atmosphere inside and outside dealership, service writers are nice and clean cut, the technicians are professional and through with there work, I was actually looking at maybe trading my car in at some point because talking with the salesperson made me really understand about these vehicles and also not push me into buying one just to make money, very respectful and clean dealership I will forever be a customer of this dealership More

Great Car Service I just love this dealership! They make everything nice and simple. They are happy to explain anything. I left the dealership feeling very good. I am l I just love this dealership! They make everything nice and simple. They are happy to explain anything. I left the dealership feeling very good. I am looking forward to receiving my next service ! More

Great service no long waiting friendly staff decent price clean premises comfortable setting kept informed good coffee good tv good internet and overall a very goo no long waiting friendly staff decent price clean premises comfortable setting kept informed good coffee good tv good internet and overall a very good experience. More

Friendly and Professional Just purchased a 2016 Passat from WVM in December and had it in for scheduled maintenance yesterday. The employees understand how important it is Just purchased a 2016 Passat from WVM in December and had it in for scheduled maintenance yesterday. The employees understand how important it is for customers to be more than satisfied with the automobiles and related services they provide. Great experience. Thanks for your dedication! More

Price I was being over charged for a service preformed on my car until I said something to the service advisor then he adjusted the price. I was being over charged for a service preformed on my car until I said something to the service advisor then he adjusted the price. More

Service Vehicle was towed in. Took a few days before it was looked at. Several days to get part. Communication could have been better. Several of my calls for Vehicle was towed in. Took a few days before it was looked at. Several days to get part. Communication could have been better. Several of my calls for update were unanswered. More