
Bergey’s Kia
Colmar, PA
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Drove an hour to test an SUV. Doug gave me the keys and told me to take my time... I ultimately chose to stay with my car (I guess I'm not an SUV guy) he was the same jovial nice Doug gave me the keys and told me to take my time... I ultimately chose to stay with my car (I guess I'm not an SUV guy) he was the same jovial nice guy to me amd totally understood and respected my opinion. No pressure here, tne guy who looked at my car as a possible trade gave me my key back amd said ur car is really nice and very clean. These people are really good guys, I would recommend this dealership to anyone looking for a no pressure sales team. They are very professional! I hope they sell a lot of cars! Thanks Doug for ur professionalism More
Very pleased with the sales and service here. Stuart helped us with a purchase and then helped us through the process of getting us back on the road when our used vehicle had a water pump failure Stuart helped us with a purchase and then helped us through the process of getting us back on the road when our used vehicle had a water pump failure 68 miles later. Everyone was friendly and helpful. Would highly recommend them. More
Very nice place , sales is helpful, service is always fast and reliable. The team here always answers my questions and I have bought 4 cars here I have had a nothing but great experiences at Bergey's KIA fast and reliable. The team here always answers my questions and I have bought 4 cars here I have had a nothing but great experiences at Bergey's KIA. More
Very honest manager/dealership! I attempted to buy a 2023 Kia Sportage Hybrid from another dealership and they grossly inflated the mrsp by $9,000. Bergeys gave me the window stick I attempted to buy a 2023 Kia Sportage Hybrid from another dealership and they grossly inflated the mrsp by $9,000. Bergeys gave me the window sticker price and stood by it without adding ANY hidden fees. Joe Penkala sold us the car and was wonderful, as was Angelo Baretta, who helped us purchase a good warranty. Truly an amazing experience because they were so transparent. I highly recommend them over any other Kia dealership in the area. More
Terrible…sold a truck they stated was inspected and claimed the pads had 1/2 wear, 2000 miles in the brakes were bare digging into the rotors and they refused to reimburse. Stated I should have driven claimed the pads had 1/2 wear, 2000 miles in the brakes were bare digging into the rotors and they refused to reimburse. Stated I should have driven it there. How do you drive something to their location when the pads are bare? More
Major DISAPPOINTMENT with the SERVICE department. The two times I have had to drop my car off I have had to call towards the end of the day MYSELF to get a update/status of my vehicle. The most recen The two times I have had to drop my car off I have had to call towards the end of the day MYSELF to get a update/status of my vehicle. The most recent time I was supposed to get a shuttle to the dealer to get my car when finished. When they called and asked if I still needed one even after me stating when making the appointment and on the drop off envelope that I needed one. When they asked where I was located because they had to work me into the multiple other shuttles they had it sounded to be an inconvenience . So due to it sounding like an inconvenience I was thankfully able to find a way to get there. Another major issue that I have come across with them is you can almost NEVER get anyone on the phone for any reason I called 6-7 time in a hour period to try and schedule my appointment. More
First sign was promising email that I can buy KiA in 2022 without the Markup if I make the factory order had been sent to me, then "Product specialist" after I put my order in the system, said they don't do without the Markup if I make the factory order had been sent to me, then "Product specialist" after I put my order in the system, said they don't do factory orders! And all dealers who do, they put you out of the market. So wasted my time with them, terrible experience! Don't go there More