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Bergey's Ford of Lansdale - Service Center

Lansdale, PA

4.8
313 Reviews

313 Reviews of Bergey's Ford of Lansdale - Service Center

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April 08, 2025

I’m extremely happy to have Bergey’s Lansdale on my side. They have a great sales team and a fantastic Service Department. Just what you want when you’re making a large purchase. More

by Joe N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Mcconnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew McCreary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Drucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyra Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Lessor
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANDREW Arenaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

annoying, intrusive, persistent, pestering requests for feedback drive me to intentionally lower my rating and my expectations. staff is nice enough but this is genuinely the fourth independent ask for fee More

by TOM_DEFLAVEES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DJ Lessor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Bergey’s Ford of Lansdale responded

TOM_DEFLAVEES, We are sorry to hear about your experience and would like to make the proper adjustment so you do not continue to get these request. Could you please contact our Service Manager Gina at 215-361-6820 so she can assist.

April 08, 2025

I’ve done business with Bergeys for over 10 years now. I’m not happy with their service nor the quality of their work. Damages have been done to my car and no compensation or explanation was offered. Thin More

by User662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Mcconnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyra Sacks
1.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Lessor
1.0
This rating includes all reviews, with more weight given to recent reviews.
ANDREW Arenaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Bergey’s Ford of Lansdale responded

User662, we are sorry to hear that you're not happy with the service you received and would like to learn more about it. Could you please contact our Service Manager Gina, at 215-361-6820 so she can assist you.

April 05, 2025

The staff at Bergey's Lansdale are always friendly and professional. I recommend Bergey's for service any day and give them a five star rating. More

by JONESDOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burkart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Mcconnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyra Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Lessor
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANDREW Arenaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandan is always professional and willing to help.
April 05, 2025

You did a great job on my car and tell what need to be done More

by SNOWBUNNIES1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Lessor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

All of the services I requested were performed well and finished early. In addition, my questions were answered in a timely and professional manner. More

by TAMBURRINO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Lessor
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANDREW Arenaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

My most recent experience with Customer Service was excellent. The staff were professional, courteous, and answered all of my questions. Work was performed on time, at expected cost, and with high qual More

by JGJOYCE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Lessor
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANDREW Arenaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

The service department called when they said they were going to call, and answered my questions without hesitation. Parts were acquired and service was completed within a reasonable amount of time. The sh More

by lacunningham58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Lessor
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANDREW Arenaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Everyone was very helpful and pleasant and addressed my concerns appropriately. I had to return for a minor fix and service was also great. More

by MNDLVME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Mcconnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hemmerle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Drucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Resolved the problem I took my truck in for And got it back with another that was working More

by BERTGRAHAM_012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DJ Lessor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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