Bergey's Chrysler Jeep Dodge
Souderton, PA
Filter Reviews by Keyword
By Type
Showing 262 reviews
STAY AWAY OR ATLEAST CHECK EVERYTHING BEFORE BUYING. Dealer sold me vehicle (CPO) with bad tires. Tread looked good at first glance but on closer inspection - the wear was uneven on parts of the tread Dealer sold me vehicle (CPO) with bad tires. Tread looked good at first glance but on closer inspection - the wear was uneven on parts of the tread and even certain parts of the sidewall. Made a loud noise at low speed driving, unfortunately didn't hear it during the test drive with the radio and A/C on + not really focusing on it. Called dealer after purchase to see if they can work something out. salesman just kept telling me 'Well the car passed our inspection'. Of course it did, your own techs won't admit it needs a new tire because that's a detriment to YOU. the only thing the DMV cares about is the emissions because that data is SENT TO THEM. Called several times to try to work something out - but every time, they gave me the impression that they don't want me to call anymore. just giving me 'Go kick rocks' attitude. Waited for a manager to call me back for days with no follow-up, won't even bother anymore because I know the manager is just going to tell me to kick rocks in a more 'managerial way' I ( and everyone else that buys from a CDJR dealer ) take a big gamble with reliability when buying Stellantis products, the least they can do is work with you when you encounter problems on a CERTIFIED PRE-OWNED VEHICLE. I do love the vehicle when it works flawlessy ( Grand Cherokee L Summit Reservice ) even though it has a couple electronic problems, but I didn't even mention those issues to them because I was only concerned about the tires. Bottomline, stay away from this dealer and all their subsidiaries because they are just absolutely crooks. Better yet, stay away from any Stellantis vehicle until fix themselves up. If you do decide to bite the bullet here, make sure you go over everything with a fine tooth comb. because once the dealer is done with you and have your money - they will not care. It's people like this that make buying a care a literal hellscape. More
I have had an awesome experience with Bergeys! ! Everyone is very friendly and informative. The employees went above and beyond to make my experience pleasurable. I will definitely be purchasing my ! Everyone is very friendly and informative. The employees went above and beyond to make my experience pleasurable. I will definitely be purchasing my next vehicle from Bergeys! More
Flawless experience. Was great from sales to finance and management. Thanks for a great experience. Was great from sales to finance and management. Thanks for a great experience. More
Salesperson was patient and helpful. Purchase was quick and easy. This was not my typical experience and I would highly recommend this dealership to others looking to purchase a vehicle. Purchase was quick and easy. This was not my typical experience and I would highly recommend this dealership to others looking to purchase a vehicle. More
Bergey's has been great since we have been dealing with their company years ago. They listen to you and give very good advice. Very pleased with every vehicle we purchased from them. their company years ago. They listen to you and give very good advice. Very pleased with every vehicle we purchased from them. More
Connor Christian was the salesman and Mark the finance guy. All the deal was done in advance. No stupid hard sell and predictable sales techniques. Simple, direct, respectful transaction. Very Buttoned u guy. All the deal was done in advance. No stupid hard sell and predictable sales techniques. Simple, direct, respectful transaction. Very Buttoned up team and I was in and out in 35 minutes - dropping g my trade and picking up my new lease vehicle. This is how it should be done!!! They Made Me a committed long term customer with the first Well done More
I took my jeep in for inspection and didn't have all the documents the staff was very patient and helpful to get this resolved so they could inspect my vehicle. documents the staff was very patient and helpful to get this resolved so they could inspect my vehicle. More
I've been going to Bergey's Jeep for 33 years and have never had a bad experience with their service department or sales. I also love the way they have their mechanics do a video from under the vehicle wh never had a bad experience with their service department or sales. I also love the way they have their mechanics do a video from under the vehicle while it's on the lift, to point out what's good and what needs attention. More

