Bergey's Chevrolet - Service Center

Terrible Some of the worst service I have ever received. It should have been a tell tale sign from the beginning since the day I went to buy my 2012 Chevy Cruz Some of the worst service I have ever received. It should have been a tell tale sign from the beginning since the day I went to buy my 2012 Chevy Cruze no one even attempted to approach me to try to make a sale. Then the sales person that finally helped me was one of the most unpersonable people I've ever dealt with, but I bought the car anyway since I really liked it. I've had the car for about a year and a half and it's literally been nothing but problems. I have had it taken back numerous times because the car keeps stalling out and at one point the brakes did not work when the car was in reverse. Their service department could literally care less about any of their customers safety considering when I told them about the brakes they wouldn't even take the car for another 4 days plus I had asked them to check it out previously about 2 months prior when I noticed the issue for the first time and they completely ignored me. I tried to explain to them that there was a recall for the exact problem I was having and they told me that wasn't true. Needless to say I went there and it was for the recalled part that broke again and needed to be fixed again. Then when I called about the car stalling they said it wasn't a big deal. Every time I called to have the car looked at they were extremely rude and acted like there wasn't a problem and that I didn't know what I was talking about, only to have me bring it there and have them tell me what I already knew. The Last time I took it there I wouldn't even let them perform the service considering they couldn't even get the problem straight. They literally told me it was two different problems the two different times I spoke with them. They told me the engine was misfiring but it was due to maintenance that I never performed. Then told me that it wasn't routine maintenance it was just a problem that happens sometimes and is not covered under the warranty. So at this point I feel like I can't even trust what they say. The scariest thing of all was probably the fact that one of their employees tried to tell me that the cars sometimes stall if they are starting to run low on oil. It really makes me question if they know what they are doing. Then to make matters worse their manager tried to say that I never brought the car in for any issues when it's literally been there 4 times in the last 8 months and I have all the service documents to prove it. Im beyond fed up with dealing with them and I will make sure that no one I know will ever use them. More

Outstanding service and attention to detail - Chuck Harting is an absolute pleasure to do business with. I have been using Bergeys exclusively since I purchased my truck in '01, it has never seen a me Harting is an absolute pleasure to do business with. I have been using Bergeys exclusively since I purchased my truck in '01, it has never seen a mechanic other than a Bergeys mechanic. More

I use Bergey's service for any work that needs to be done on my 2008 acadia. I give Bergey's service and Bergey's service manager, Chuck Harding a 5 star rating for going above and beyond. EXCELENT SERVICE on my 2008 acadia. I give Bergey's service and Bergey's service manager, Chuck Harding a 5 star rating for going above and beyond. EXCELENT SERVICE ! More

Great service! Was just in for an oil change and it went fast and got a friendly call when it was finished. Will continue to go there. fast and got a friendly call when it was finished. Will continue to go there. More