Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bergey's Cadillac
Plymouth Meeting, PA
53 Reviews
Our Plymouth Meeting-based dealership is a one-stop shop for all your Cadillac service and repair needs. Not only do we have convenient hours, competitive service, and parts pricing but also advanced technology to take the stress out of servicing your Cadillac. From oil changes to tire rotations, brakes, batteries, and multi-point vehicle inspections, we can handle it all. Cadillac buyers in King oF Prussia, Norristown, and Philadelphia - we will make sure that we satisfy your expectations and let you leave with a happy face. Serving Norristown, King Of Prussia, and Northeast Philadelphia - Bergey's Cadillac looks forward to serving it’s clients
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 53 reviews
August 25, 2016
They don't care Armen Cadillac did nothing to help me with a drane problem that flooded our srx on our vacation to we had pumper to pumper coverage and they said it Armen Cadillac did nothing to help me with a drane problem that flooded our srx on our vacation to we had pumper to pumper coverage and they said it was a act of God! Sorry rain isn't a act of God I want everyone to know they don't care and I'm going to let all my family and friends that they suck! More
by Kurt Weismuller
Employees Worked With
David Stressman device manger, Bob Paolini
March 02, 2010
First time owning a Cadillac, show up for my appointment on 2/26 for problems with my key and windows. Was told by mark the service clerk that they would have to keep the car over the weekend and the parts on 2/26 for problems with my key and windows. Was told by mark the service clerk that they would have to keep the car over the weekend and the parts would have to be ordered but it could not be done today and we don't give loaner car u will have to rent one from Enterprise rental and I don't know if your warranty will cover any of this? So my question to Mr Rude y don't u find out all this before you do any work? Came back with rental on 3/1 at 1pm and not only did they not start on my car but he wanted to do more work and wanted me to keep rental 2 more days and started working on other problems with my car before I said yes. I told he to do what I told u to do, take this rental back that I didn't need cause I could have just ordered the parts and drop my car off today. I will be writing to corporate and Mr Armen himself, never again coming to thus place the staff seem miserable needless to say. More
by Bobbyjackson
Employees Worked With
Mark from the service department
December 29, 2009
I recently visited this dealership, most notably on I recently visited this dealership, most notably on Christmas Eve. My service man seemed very irritated and annoyed that I was even there. I called I recently visited this dealership, most notably on Christmas Eve. My service man seemed very irritated and annoyed that I was even there. I called previously to make sure they were open and was told until 2 PM. When I arrived my serveman informed me that they couln't even look at the car because they were closing at 12PM. This was approximately 10:30 AM. The problem is the car has keyless entry with a push button start as long as the transmitter is in the car. The error msg was No "FOB Detected" meaning the car is not recognizing the signal from the transmitter. So I make the appointment to come back even though I am told I have to wait on it because it's a less than 2 hour service job and my warranty won't cover a courtesy car for 2hrs of less wasit time. Today Dec. 29, 2009 another holiday week I'm here for my appt. 8 AM in the morning and he tells me he can't find the problem unless he has the car over night the message occurs and the car won't start while its in his posssession. So I must leave the car with no access to a courtesy car because my extended warranty does not cover this service even though we don't know yet what the problem is with the car. I might add that I purchased this car in May from another Cadillac dealer which is further from my home and that's why I chose Armen for service. It couldn't possibly that I'm getting the cold shoulder because I bought the car somewhere else could it? I don't think GM would want to hear this from me or any other customer who purchases a General Motors car. I believe this is the third of fourth time I've had this car in for service and either they couldn't serve me or they found nothing wrong. I'm leading towards checking for a possible lemon with the car and the dealership. I will be writing also to General Motors. I don't want the warranty to run out before they find the problem. That's what I see happening. More
by joan.bgarrett
Employees Worked With
Marc
