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21 Reviews of Bergey's Buick GMC - Service Center
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January 21, 2011
My wife had her Pontiac towed to this dealership's service department. She asked that she be called with an idea of what the problem was and approx. how much it would cost. She never received that c service department. She asked that she be called with an idea of what the problem was and approx. how much it would cost. She never received that call and they did the work regardless. When she went to the service department and expressed her disatisfaction and requested a slight discount, the service person she was dealing with stated, "We can take the car in the back and remove the bolts (that were just installed)!" My wife has never been treated so rudely by a business in her life and was very upset when she came home. Is it normal for a dealership to treat it's customers with such disrespect? Needless to say we will never be stepping our feet into this dealership ever again. More
by Fit2009
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