Berger Chevrolet, Inc - Service Center

satisfied customer I like my dealer . They listen to my opinion / my concerns . My vehicle runs like new because it is properly maintained . A big concern for me is tire I like my dealer . They listen to my opinion / my concerns . My vehicle runs like new because it is properly maintained . A big concern for me is tire pressure . I drive a long way to work . Getting into my vehicle in the morning and seeing my tires are properly inflated means a lot . Low pressure at highway speeds could be very dangerous . Settimg my mind at ease on this subject , and keeping my vehicle up to date makes me glad I chose a dealer I can trust . More

Professional, quick and comprehnsive service! Their prices are not the best but their service is! Quick and friendly shuttle service and comprehensive diagnosis of everything vehicle needs or is Their prices are not the best but their service is! Quick and friendly shuttle service and comprehensive diagnosis of everything vehicle needs or is due for service. No pressure to fix things that are not critical but they do give you a comprehensive list of recommended services based on age of vehicle, mileage and technician's observations. Highly recommended! More

Quick oil change and tire rotation. Arrived 5 minutes before my appointment time and was taken immediately. Service was quick and efficient and I was out the door! Very pleased with t Arrived 5 minutes before my appointment time and was taken immediately. Service was quick and efficient and I was out the door! Very pleased with the service. More

I LOVE THE QUALITY CUSTOMER SERVICE THEY PROVIDE. Jeremy was very professional and the service was completed sooner than expected and I was a walk in I did not have an appointment I love the service I Jeremy was very professional and the service was completed sooner than expected and I was a walk in I did not have an appointment I love the service I received. More

Service dept. Staff is very friendly. Service is VERY SLOW. I was there for 4 and a half hours. I expected to be there awhile but that was a bit long. Won't go back Staff is very friendly. Service is VERY SLOW. I was there for 4 and a half hours. I expected to be there awhile but that was a bit long. Won't go back. More

Bumper and Grille Repair everyone was very professional made sure that I was satisfied with their work. They do a great job. Alden was very nice and called me with updates on everyone was very professional made sure that I was satisfied with their work. They do a great job. Alden was very nice and called me with updates on my car until the job was completed. More

Rust proofing Dropped my truck off for the rust proofing package. Was given a loaner vehicle that was in great shape. Everyone was very helpful and polite. Will con Dropped my truck off for the rust proofing package. Was given a loaner vehicle that was in great shape. Everyone was very helpful and polite. Will continue going to berger. More

Excellent!!! I have worked with Al Duncan on a few occasions and he is so proffesstional and just gets the job done. I was scheduled with another person when I cam I have worked with Al Duncan on a few occasions and he is so proffesstional and just gets the job done. I was scheduled with another person when I came on 10/17/18 at 2pm Al took me to him and this tech wouldn't even acknowledge me when Al took me to him, he just stated to Al you can take care of her. When I make any future appointments I will only ask for Al. Please acknowledge his dedication to Berger, thank you. More

Worst chevrolet service I have ever had This was the worst service center I have ever experienced. Had a appointment set up to drop off my vehicle and get a rental car. After handing off This was the worst service center I have ever experienced. Had a appointment set up to drop off my vehicle and get a rental car. After handing off my keys. I had to wait 1-1/2 before I was given my rental car. I had asked to have my car washed also with the service which other dealers just do for people who purchased a new vehicle from them. This didn’t happen as the dusty marks were the same dusty marks that were on it when I dropped it off. I was also told I would receive updates on my vehicle. I received none! After calling 3 times myself close to the end of the day I was finally called back and told I’m not sure if it’s fixed. Picking up the vehicle also took close to an hour. As I was walking out I was also pulled aside but the person who said he washed my car and given a sticky with his number on it. Telling me that the dealership wash never gets the cars clean but here is his number he does car detailing on the side. Also service tech tried to sell me a alignment telling me how off it was but when I asked to see the print out I was completely in the green. More

Great. Adam and the rest of the Berger employees were very helpful. I was impressed that the fix was covered under warranty with no deductible or out of pock Adam and the rest of the Berger employees were very helpful. I was impressed that the fix was covered under warranty with no deductible or out of pocket cost to me. More