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Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

4.0
671 Reviews

671 Reviews of Berger Chevrolet, Inc - Service Center

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October 25, 2018

The car was fixed cheaper than expected It took a day to get a diagnosis about the car but when they were able to get it done it was cheaper and quicker than they said. More

by COACHBOOGAART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2018

Recent Recall I received a call about a recent recall, and you were able to get me in next day and supply me with transportation so I wouldn't miss work. While taki More

by MEGADARTMAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Uredi
October 25, 2018

oil change Thanks for the fast, friendly service. Oil change, tire rotation and system check !!! OK, You can double this review brought in my wife's vehicle and More

by SkipV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Christopher, Darin Baas
October 25, 2018

Excellent Work! Your service department never fails to please me when it comes to any kind of work on my car. Excellent customer service with quick and timely results More

by MGREAR1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Tep
October 24, 2018

Service visit I was pleased with the quality of work but underwhelmed with the person assigned my case. I felt this was more about him getting to lunch vs. the cust More

by Spr5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
October 24, 2018

they could have been better I went for an oil change and rotate my tires. My csr said my tires didnt need to be rotated. The service center was busy so my car didnt get the servi More

by TL_HALL1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin McPherson
October 23, 2018

2009 Traverse LTZ Had an issue with power steering and found that the rack n pinion was leaking. Not good news for sure. Berger got my vehicle in and out in and out ver More

by URBAN.MUNGUIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
October 23, 2018

Great My experience was great as usual . I always use Berger because they make me feel like I am apart of this great big family. Thank you Johnathan. More

by ducky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Uredi
October 23, 2018

Recall issue Called in to bleed brakes because of recall. Quick appt, service took 2 hours. Well done. Service people were courteous and efficient. Thanks for The More

by JAMESEMORSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
October 23, 2018

Service appointment Had an appointment at 7 a.m. stood in the service bay until 7:20 before I was helped. I had talked to a representative prior to my arrival to make sur More

by JILLMEDEMA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
2 women not listed can’t remember their names, Johnathan Uredi
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