Berger Chevrolet, Inc - Service Center
Grand Rapids, MI
671 Reviews of Berger Chevrolet, Inc - Service Center
The car was fixed cheaper than expected It took a day to get a diagnosis about the car but when they were able to get it done it was cheaper and quicker than they said. It took a day to get a diagnosis about the car but when they were able to get it done it was cheaper and quicker than they said. More
Recent Recall I received a call about a recent recall, and you were able to get me in next day and supply me with transportation so I wouldn't miss work. While taki I received a call about a recent recall, and you were able to get me in next day and supply me with transportation so I wouldn't miss work. While taking care of the recall I was able to get some regular maintenance done as well so I wouldn't have to make a return trip. More
oil change Thanks for the fast, friendly service. Oil change, tire rotation and system check !!! OK, You can double this review brought in my wife's vehicle and Thanks for the fast, friendly service. Oil change, tire rotation and system check !!! OK, You can double this review brought in my wife's vehicle and mine at the same time. Glad they were able to service both at the same time. More
Excellent Work! Your service department never fails to please me when it comes to any kind of work on my car. Excellent customer service with quick and timely results Your service department never fails to please me when it comes to any kind of work on my car. Excellent customer service with quick and timely results! Thanks!!! More
Service visit I was pleased with the quality of work but underwhelmed with the person assigned my case. I felt this was more about him getting to lunch vs. the cust I was pleased with the quality of work but underwhelmed with the person assigned my case. I felt this was more about him getting to lunch vs. the customer needs. More
they could have been better I went for an oil change and rotate my tires. My csr said my tires didnt need to be rotated. The service center was busy so my car didnt get the servi I went for an oil change and rotate my tires. My csr said my tires didnt need to be rotated. The service center was busy so my car didnt get the service it needed. More
2009 Traverse LTZ Had an issue with power steering and found that the rack n pinion was leaking. Not good news for sure. Berger got my vehicle in and out in and out ver Had an issue with power steering and found that the rack n pinion was leaking. Not good news for sure. Berger got my vehicle in and out in and out very quickly. Jeremy was a great help and I appreciate his efforts to keep the cost of replacing competitive. More
Great My experience was great as usual . I always use Berger because they make me feel like I am apart of this great big family. Thank you Johnathan. My experience was great as usual . I always use Berger because they make me feel like I am apart of this great big family. Thank you Johnathan. More
Recall issue Called in to bleed brakes because of recall. Quick appt, service took 2 hours. Well done. Service people were courteous and efficient. Thanks for The Called in to bleed brakes because of recall. Quick appt, service took 2 hours. Well done. Service people were courteous and efficient. Thanks for The good service More
Service appointment Had an appointment at 7 a.m. stood in the service bay until 7:20 before I was helped. I had talked to a representative prior to my arrival to make sur Had an appointment at 7 a.m. stood in the service bay until 7:20 before I was helped. I had talked to a representative prior to my arrival to make sure I could get in so I could make it to work which did no good. Thus I was late for work because of the delays for a warranty service call. Not really happy with the concerns for the customers and their schedules!!!!!!!!!!!! More