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Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

4.0
671 Reviews

671 Reviews of Berger Chevrolet, Inc - Service Center

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October 31, 2018

Repeat work that should have been looked at bettor the first Had my wife bring in the car because a headlight was off again. Only on for a little over a year BUT since it went out so soon they looked at the co More

by FERNANDO.ROL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
not sure
October 30, 2018

Excellent service. Berger has a great service team I was greeted when I came in with a friendly smile they address my concerns also notified me of any other concerns that I needed with the vehicle and More

by STEVENMJ4SONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
October 30, 2018

Exceptional service! Came in with broken side mirror, service writer Al got us in right away. Berger has a pretty extensive parts department so to have all parts on site m More

by Partsgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2018

Overpriced Once again no real value here. “Discount oil change” but makes it up on other “needed service to” after safety check, etc. checked for a leak never in More

by FFCONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnathan Uredi
October 29, 2018

Excellent service The outstanding service to my vehicle took less than twenty minutes. The staff was well educated and I was back on the road completing much needed err More

by HALLS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Baas
October 27, 2018

Unethical service department I went to the service center for a recall and a quote for a repair and everything went well until they asked me to pay 110$ for having them look at it More

by JOHNDFOLEYIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Havens
October 26, 2018

Express oil change Once again I found the express oil change so convenient. I was in and out in minimum time. Service writer Victoria Landwer was very pleasant, profes More

by Byron1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Landwer..
October 26, 2018

Great service Berger is a great place to come for service. They get u in fast for oil change, don't have to wait really long like other places. Keep u the great s More

by CSTENNIS60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the names for the oil change service
October 26, 2018

Appreciate the service! Great work and completed my scheduled maintenance in a timely manner! I arrived early and they were able to get my truck in right away. More

by KHEWITT17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Dykhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darin Baas
October 26, 2018

Great customer service ! Mark took the time to explain everything to me properly ! Kept me informed while my car was getting serviced, which is very important to me . Thank yo More

by VICKYCALDERON26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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