Back

Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

4.0
671 Reviews

671 Reviews of Berger Chevrolet, Inc - Service Center

Sort by
April 04, 2018

Best Ever!! Joe Christopher the best. Always keeps you informed with what’s going on with your vehicle. I will keep coming back for the service on my blazer 😃😃� More

by RHONDA.MCFALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Christopher
April 04, 2018

Easy and pleasant The service provider Al was very nice. They were expedient and the service center was clean and inviting. They took excellent care of my vehicle. Than More

by GROOTERSGREG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2018

Berger Review Great service. Mark spent a lot of time explaining the repairs needed and gave me options. Only issue was the cost but repairs were needed. More

by kmcamp210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2018

Friendly competent service Al always takes care of my needs and explains what has to be done. While friendly he shows competence in car care. Service is never a place, it is peo More

by CNRALBER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2018

Sloppy work Oil was spilled in engine bay of a new car and not cleaned up. Also a coolant issue was addressed, but the coolant was not filled back up either. My More

by Dweible64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
New service tech. Not listed
Apr 17, 2018 -

Berger Chevrolet, Inc responded

Hello, Dweible. We are sorry to hear about your experience in our Service Department. Thank goodness for adjustable seats so people of all sizes can drive vehicles comfortably! If there is anything else we can do, please feel free to reach us at 616.949.5200. Have a great day!

April 04, 2018

Very slow service. Had an oil change and tires rotated, and had an appointment, and it took two hours. I would think an oil change, and tires rotated, shouldn't More

by Car2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
April 04, 2018

Great Experience! They got me in right away and told me that the warranty would cover a rental car because it most likely will take over 3 hrs. to fix. I was planning More

by pudg0702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens
April 04, 2018

Been very with Berger from the beginning and Service! I have been Sales for many years and have bought many cars from different dealerships in the last forty years. I would have to put Berger right at th More

by RDZ928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Jensen, Adam Havens
August 09, 2016

awesome i was in a car accident and towed my car to the collision center and before my car got there they were helping me with the priocess from start to fini More

by youngsdavid1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alden Mcafee
Sep 12, 2016 -

Berger Chevrolet, Inc responded

Thank you for sharing this review! Happy we were able to help. Hope to see you again at Berger Chevrolet!

June 30, 2016

Above and beyond I have nothing but good things to say about Berger Chevrolet. I had purchased my vehicle elsewhere and had been running into issue after issue. I was More

by Equinox10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
65
...