Berger Chevrolet, Inc - Service Center
Grand Rapids, MI
671 Reviews of Berger Chevrolet, Inc - Service Center
Best Ever!! Joe Christopher the best. Always keeps you informed with what’s going on with your vehicle. I will keep coming back for the service on my blazer 😃😃� Joe Christopher the best. Always keeps you informed with what’s going on with your vehicle. I will keep coming back for the service on my blazer 😃😃😃😃 More
Easy and pleasant The service provider Al was very nice. They were expedient and the service center was clean and inviting. They took excellent care of my vehicle. Than The service provider Al was very nice. They were expedient and the service center was clean and inviting. They took excellent care of my vehicle. Thank you More
Berger Review Great service. Mark spent a lot of time explaining the repairs needed and gave me options. Only issue was the cost but repairs were needed. Great service. Mark spent a lot of time explaining the repairs needed and gave me options. Only issue was the cost but repairs were needed. More
Friendly competent service Al always takes care of my needs and explains what has to be done. While friendly he shows competence in car care. Service is never a place, it is peo Al always takes care of my needs and explains what has to be done. While friendly he shows competence in car care. Service is never a place, it is people. Al is one of the best. More
Sloppy work Oil was spilled in engine bay of a new car and not cleaned up. Also a coolant issue was addressed, but the coolant was not filled back up either. My Oil was spilled in engine bay of a new car and not cleaned up. Also a coolant issue was addressed, but the coolant was not filled back up either. My drivers seat was reclined so far back the car wasnt drivable when I got in it. I left a review directly with Berger first and no one contacted me. More
Very slow service. Had an oil change and tires rotated, and had an appointment, and it took two hours. I would think an oil change, and tires rotated, shouldn't Had an oil change and tires rotated, and had an appointment, and it took two hours. I would think an oil change, and tires rotated, shouldn't take more than 45 minutes tops. More
Great Experience! They got me in right away and told me that the warranty would cover a rental car because it most likely will take over 3 hrs. to fix. I was planning They got me in right away and told me that the warranty would cover a rental car because it most likely will take over 3 hrs. to fix. I was planning on having the rental for a couple of days but they got the car fixed that same day; which was not expected. Plus, the service guy Adam was great. He went above and beyond to make my experience great. He made sure I had not forgotten anything from my car and explained everything before I had to ask questions. More
Been very with Berger from the beginning and Service! I have been Sales for many years and have bought many cars from different dealerships in the last forty years. I would have to put Berger right at th I have been Sales for many years and have bought many cars from different dealerships in the last forty years. I would have to put Berger right at the top from when Heather sold the truck to me and the continued service I receive from Adam. I usually don’t stay at the dealership after warranty and go to my local shop but I haven’t even considered it and drive 35 miles to have Berger Service it. Thank You Berger Team! Roger D. Zeh More
awesome i was in a car accident and towed my car to the collision center and before my car got there they were helping me with the priocess from start to fini i was in a car accident and towed my car to the collision center and before my car got there they were helping me with the priocess from start to finish...very awesome crew will keep coming back to berger for everything i can More
Above and beyond I have nothing but good things to say about Berger Chevrolet. I had purchased my vehicle elsewhere and had been running into issue after issue. I was I have nothing but good things to say about Berger Chevrolet. I had purchased my vehicle elsewhere and had been running into issue after issue. I was encouraged to take it to Berger as they have a reputation for great service. I could not have been more grateful for the assistance I received while working with Mark Bivins. I felt like he and the team at Berger went above and beyond as they worked with me to solve the issue. I could not have asked for better customer service and service of the vehicle and I would highly recommend entrusting your vehicle with them. Thank you!! More