Berger Chevrolet, Inc - Service Center
Grand Rapids, MI
671 Reviews of Berger Chevrolet, Inc - Service Center
Service Al was friendly as always. Service and brakes changed in about 3 hrs. Price was competitive. Oil change on my wife’s car was a little pricey though. Al was friendly as always. Service and brakes changed in about 3 hrs. Price was competitive. Oil change on my wife’s car was a little pricey though. More
Body work Fast and efficient, arranged a loaner car and finished a day early. Can’t complain about anything. The sales team is ridiculous, unprofessional, and Fast and efficient, arranged a loaner car and finished a day early. Can’t complain about anything. The sales team is ridiculous, unprofessional, and down right scandalous. Thought to look at early lease buy out programs and lower my payment why my car was there for service. What a waste of time. Sales team is not transparent, unprofessional, not organized, and just cements why I’ll never buy a GM car again! More
It’s was fine. The problem was fixed. I’m honestly not too happy. I had bought a car from the used lot 2 months ago. It’s a 2016 Terrain and the touch screen stopped working. I was charged I’m honestly not too happy. I had bought a car from the used lot 2 months ago. It’s a 2016 Terrain and the touch screen stopped working. I was charged 200 bucks for them to hook a computer up to it and “update” it. Then was told there is no guarantee this won’t go out in 6 months and I will most likely have to replace the entire screen/radio which will cost me 3k. Honestly wish I would have never bought the car in the first place, my old worked just fine without all the fancy technology. More
Very Satisfied In for oil change and tire rotation. Sent me thru the express line and service was quick and efficient. I wondered why Berger didn't always use the Ex In for oil change and tire rotation. Sent me thru the express line and service was quick and efficient. I wondered why Berger didn't always use the Express Service lanes when the only service needed was an oil change and tire rotation-previous service visits for the same service was usually close to an hour. This is much better. More
Jonathon excellent service advisor***** Jonathon Uredi was attentive to my concern on my chevy cruz he listenened for whistleing noise that I was hearing and confirmed he heard it to nothin Jonathon Uredi was attentive to my concern on my chevy cruz he listenened for whistleing noise that I was hearing and confirmed he heard it to nothing to worry about something with car being cold..On the rental car side I just thought he wasn't as friendly he didn't say thank you when I said his service to get me in a car was quick. He said that's what I'm here for. No smiling just not friendly and attentive as jonathon was to me. More
Efficient, on time! I appreciate doing business with people who respect my time. I was met promptly at my appointment time, and the job was done in a reasonable amount of I appreciate doing business with people who respect my time. I was met promptly at my appointment time, and the job was done in a reasonable amount of time. I will take my car to berger next time service is needed. More
Quick lube Very helpful and attentive staff. Gets you taken care of quickly and at a great price compared to others. Needing the new style of oil many places tha Very helpful and attentive staff. Gets you taken care of quickly and at a great price compared to others. Needing the new style of oil many places that are $19 quick lubes end up charging $119+ for the 2014 Chevy Cruze oil requirement (whatever it's called). More
ALWAYS FIRST RATE Knowledgeable helpful and good service Joe Christopher goes the extra mile to make sure the car repair is done quickly but more important correctl Knowledgeable helpful and good service Joe Christopher goes the extra mile to make sure the car repair is done quickly but more important correctly. Definitely the go-to person More
Repairs and clean up after that the repairs. Hi there, They did a great job on repairing my truck so far. But only thing at this that I didn’t like was after completing the repairs they didn’t Hi there, They did a great job on repairing my truck so far. But only thing at this that I didn’t like was after completing the repairs they didn’t clean the oily finger prints they left on the from part of my truck. More
Customer First Berger Chevrolet was very prompt in getting my vehicle in for service. Everyone was very friendly and informative. The explained all my vehicle serv Berger Chevrolet was very prompt in getting my vehicle in for service. Everyone was very friendly and informative. The explained all my vehicle service needs and future maintenance requirements. They finished fast and I felt like I was taken care of. More