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Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

4.0
671 Reviews

671 Reviews of Berger Chevrolet, Inc - Service Center

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April 26, 2018

Oil Change/Multi Point Inspection Oil change with full synthetic on my car, was careful to ensure car was taken care of. During the inspection, pointed out small things that may need More

by skosk523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Wielhouwer
April 26, 2018

Pleasantly pleased! I had an oil change done on my car and the service was very good and fast. They were very customer friendly. I will be back again. More

by WALLACET0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bredeweg
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2018

Customer Service Great customer service! Mark Bivins’s is my service rep and he makes everything run smoothly with our service appts. He is very knowledgeable about w More

by CHLOUCKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2018

tire tred checkers why were these put in when a corvette has trouble getting over them, and manager told the employees that the new c7 vets wont fit over them at all? More

by PATRICKMAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Christopher
April 26, 2018

Great experience Was able to get in and out in a very timeley manner. Very friendly and courteous service! I would recommend Berger to anyone looking to buy or lease More

by JCORBETT2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Dykhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2018

Great Perfection perfection perfection perfection Friendly Professional Curtious Willing to help with anything all the time Great dealership Great More

by SANDYWHOKNEW@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Maxwell-Small
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Christopher
April 25, 2018

Berger employees do a great job Great experience. Scott Bever came and told us what we needed and how long it would take. Very friendly, great customer service, got us in early whi More

by boldreyl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bever, Jeremy Anderson
April 25, 2018

Just what I would expect It was just what I would expect from a great dealership I love the personal service that Mark Bivins gave me. Made me feel like me and my car was imp More

by Donna Barczak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2018

Very fast service Very efficient and knowledgeable team. Lots of teamwork. Great costomer service. Easy access to bays. Service was quick and spot on. Would recomed the More

by 7MORE4U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
April 24, 2018

Great! I came in for a side light detection failure. It was the second time in for my 2015 Impala LT. My bumper to bumper warranty was expired yet they pai More

by CHANDLERI1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy Hubbard was great and Hugh Collins was great to work with., Hugh Collins
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