Berger Chevrolet, Inc - Service Center
Grand Rapids, MI
671 Reviews of Berger Chevrolet, Inc - Service Center
Oil Change/Multi Point Inspection Oil change with full synthetic on my car, was careful to ensure car was taken care of. During the inspection, pointed out small things that may need Oil change with full synthetic on my car, was careful to ensure car was taken care of. During the inspection, pointed out small things that may need attention, but what stood out was something that had "failed" on the inspection, Toe on a rear wheel and told me it was something that was marginally out from nominal, made me aware of it, and told me that it should not be a concern rather than trying to upsell me on getting a full alignment. Extremely impressed and would recommend. During the time I was there, I looked around the show room and the sales staff was receptive and did not immediately leave when I told them that I wasn't purchasing right now, but in the next 6 months to a year. Knowledgeable and friendly More
Pleasantly pleased! I had an oil change done on my car and the service was very good and fast. They were very customer friendly. I will be back again. I had an oil change done on my car and the service was very good and fast. They were very customer friendly. I will be back again. More
Customer Service Great customer service! Mark Bivins’s is my service rep and he makes everything run smoothly with our service appts. He is very knowledgeable about w Great customer service! Mark Bivins’s is my service rep and he makes everything run smoothly with our service appts. He is very knowledgeable about what my car needs to get done and also honest, which is a huge bonus! More
tire tred checkers why were these put in when a corvette has trouble getting over them, and manager told the employees that the new c7 vets wont fit over them at all? why were these put in when a corvette has trouble getting over them, and manager told the employees that the new c7 vets wont fit over them at all? I think the service guy who worked with my is the one checked but not 100% sure. More
Great experience Was able to get in and out in a very timeley manner. Very friendly and courteous service! I would recommend Berger to anyone looking to buy or lease Was able to get in and out in a very timeley manner. Very friendly and courteous service! I would recommend Berger to anyone looking to buy or lease. More
Great Perfection perfection perfection perfection Friendly Professional Curtious Willing to help with anything all the time Great dealership Great Perfection perfection perfection perfection Friendly Professional Curtious Willing to help with anything all the time Great dealership Great staff Would recommend to everyone I know More
Berger employees do a great job Great experience. Scott Bever came and told us what we needed and how long it would take. Very friendly, great customer service, got us in early whi Great experience. Scott Bever came and told us what we needed and how long it would take. Very friendly, great customer service, got us in early which we really appreciated. More
Just what I would expect It was just what I would expect from a great dealership I love the personal service that Mark Bivins gave me. Made me feel like me and my car was imp It was just what I would expect from a great dealership I love the personal service that Mark Bivins gave me. Made me feel like me and my car was important to him More
Very fast service Very efficient and knowledgeable team. Lots of teamwork. Great costomer service. Easy access to bays. Service was quick and spot on. Would recomed the Very efficient and knowledgeable team. Lots of teamwork. Great costomer service. Easy access to bays. Service was quick and spot on. Would recomed them anytime.. everyone was friendly. More
Great! I came in for a side light detection failure. It was the second time in for my 2015 Impala LT. My bumper to bumper warranty was expired yet they pai I came in for a side light detection failure. It was the second time in for my 2015 Impala LT. My bumper to bumper warranty was expired yet they paid the cost because it was the same issue. I had a rental car and my car was fixed in a timely manner. During that waiting period I ended up trading in my Impala for an Equinox Premier 2018. The service was great! More