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Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

4.0
671 Reviews

671 Reviews of Berger Chevrolet, Inc - Service Center

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May 08, 2018

Great service! Great workers! They will take wonderful care of you and your automobile! Fast work with a smile. Explain everything that is being done. Replaced our wiper blades More

by PEEKBEEJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drive in oil change service!
May 08, 2018

No complaints. satisfied with the work and the personnel. I have nothing more to say. Everything was fine. Oh, I guess I would complain about the number of remind More

by RLGROSS28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens
May 08, 2018

Thank you Alex was great. He was very kind and attentive. He noticed I was stressed about needing to be somewhere, and went out of his way to expedite the proce More

by ELLJUNEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, Dustin
May 07, 2018

Not hoonest and poor follow through I've taken my cars here for over 18 years. Wont do it any more. Purchased a 2016 Tahoe and just had to have the airconditioner replaced. Sad part i More

by MNOFFSINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bredeweg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Anderson
May 05, 2018

Oil change tire rotation Mindy scheduling department is always very efficient and friendly. Service department always fast and efficient.i feel confident having my vehicles se More

by WENDYRDLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Dykhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mindy, Jeremy Anderson
May 04, 2018

Emergency Windshield Wiper Motor replacement I started out my morning on 5-3-18 like most morning heading to my office when I notice that my windshield wipers were not working well at all. I thou More

by CEIOFFICE3268
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
May 04, 2018

Quick, friendly, efficient service as always I was greeted by friendly staff, assisted quickly, and the work was done for a fair price.....would highly recommended Berger Chevrolet to anyone. More

by Guest007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micaela Sian, James Thurkettle
May 04, 2018

Al was very helpful it was an overall great experience from the initial scheduling, the follow up call from Patty, providing me with a loaner vehicle, and the overall fri More

by Jdkarafa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2018

Oil change was finished in a timely manner My service was done in a quick and timely manner and the staff was very professional and courteous to my needs. I will definitely be back to Berger Ch More

by DB37311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2018

Shifting trouble with our 2015 Traverse We had taken our 2015 Traverse to 2 different dealers for shifting problems that started about 18 months after we bought the vehicle new. Both other d More

by K10HARMSEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Howell
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