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Berger Chevrolet, Inc - Service Center
Grand Rapids, MI
671 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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671 Reviews of Berger Chevrolet, Inc - Service Center
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May 16, 2018
Quick and easy Adam was very nice. Everything was quick. I got a great deal! The guy that brought my car out was very friendly too. Thank you Adam was very nice. Everything was quick. I got a great deal! The guy that brought my car out was very friendly too. Thank you More
by AWELTON0
Verified CustomerEmployees Worked With
Adam Havens
May 16, 2018
Excellent customer service From the minute I pulled up to the door until that handed me my keys to leave, very friendly, courteous, fun and full of laughs. Always helps amy ser From the minute I pulled up to the door until that handed me my keys to leave, very friendly, courteous, fun and full of laughs. Always helps amy service trip to have laughs. Don't remember names, but the staff that does the "running" to move your car, bring it around when it's done. Very awesome. Even the salesmen making sure you are comfortable, TV is acceptable, etc. More
by SPORTSFAN3711
Employees Worked With
Joe Christopher
May 16, 2018
Oil change Was disappointed you quit with the punch card for oil changes. With the price being so high it was nice to be appreciated as a repeat customer Was disappointed you quit with the punch card for oil changes. With the price being so high it was nice to be appreciated as a repeat customer More
by TC
May 14, 2018
Good job I love the service at Berger and I recommend them to everybody I talk to pure love and always feel welcome anytime I’m there I love the service at Berger and I recommend them to everybody I talk to pure love and always feel welcome anytime I’m there More
by KROGERS68
Employees Worked With
Other Employees :
Jeremy Anderson, Heather Jensen, Michael Nelson
May 14, 2018
Great and efficient Mark B. is always very professional and efficient. Appreciate his follow-up. Always a pleasure to work with Mark and his ability to respond quickly. Mark B. is always very professional and efficient. Appreciate his follow-up. Always a pleasure to work with Mark and his ability to respond quickly. More
by jbrownlow
Employees Worked With
May 14, 2018
Terrible service I haven't had my car for 6 months and been going back and fourth to berger service I even purchased my car from berger it seems like they don't care a I haven't had my car for 6 months and been going back and fourth to berger service I even purchased my car from berger it seems like they don't care about the problems just money hungry... More
by KENDRALOVE799
May 14, 2018
Overpriced oil change and two repairs Walked out with having the same problem that I walked in with, after spending over $400(two repairs and an oil change), was told I would need to spend Walked out with having the same problem that I walked in with, after spending over $400(two repairs and an oil change), was told I would need to spend another $125 for a 'diagnostic" in order to figure out the problem. More
by dominicpellegrini
Employees Worked With
Dustin
May 14, 2018
Great as usual Berger has a great group of people to work with. Theyr'e alway met or exceeded my expectations no matter what work had to be done. Berger has a great group of people to work with. Theyr'e alway met or exceeded my expectations no matter what work had to be done. More
by EVAN.CUPERUS
Employees Worked With
May 11, 2018
Tahoe service Could not be more satisfied, very helpful and understanding of financial restraints. Helped me put together a plan on getting service needs prioritize Could not be more satisfied, very helpful and understanding of financial restraints. Helped me put together a plan on getting service needs prioritized without trying to make me feel guilty. More
by harrah325
Employees Worked With
Dustin McPherson
May 11, 2018
2017 Chevy Camaro convertable Mark Bivins turned everything around as far as my expectation of getting service done here ! Just a genuine exciting guy and pleasant to work with ! Mark Bivins turned everything around as far as my expectation of getting service done here ! Just a genuine exciting guy and pleasant to work with ! More
by VICTORYVICTORYINFO
Employees Worked With
