Back

Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

4.0
671 Reviews
Today: 8:00 AM - 5:00 PM Open Now
View All Hours

671 Reviews of Berger Chevrolet, Inc - Service Center

Sort by
May 18, 2018

Mark Bivens provided good service, despite busy conditions. His service was quality-oriented and timely. A customer was basically "debating" Mark, against Mark's will, but he managed to resolve the situat More

by CEDARSPRINGS98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2018

Continued good service! I was pleased with my service representative. He listened to my questions. He explained everything well! Always plan on having a good appointment a More

by KAYRON2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2018

good job the people that were involved with me on the 17th could not have been any better from the service tech to the shuttle driver good job to all well done More

by BIGR488131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens
May 18, 2018

They did an awesome job the vehicle looks like brand new. Awesome job on the repair. They gave me a courtesy car and now my wife knows what kind of vehicle she would like to have next. More

by DARRELL7CAMERON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Raferty
May 18, 2018

Repair of front end due to collision Staff was very friendly and informative. When I dropped my car off, I still had about 20 minutes before my pick up was coming. They called the car r More

by LSTAUFFER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason in Collision and front desk person but i dont remember her name
May 17, 2018

Unable to start equinox without charge When I arrived I went right into service bay where Mark Bivin helped me. He offered me help to his office as I have bad knee. He then wrote up charges More

by PJSIDES1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2018

Best service i have found in many years! I have a trailblazer that has been to three other independent garages for a battery draw. have spent over a thousand dollars trying to get the issue More

by WPHOST56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens
May 17, 2018

Quick and Awesome Service The doors of Quick Lube opened as soon as I drove up. After I drove in, each person knew what they had to do to get me in and out promptly. I was al More

by MHCARTERMI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The gals & guys that were working in the Quick Lube (not sure of names)
May 16, 2018

Quality work Berger is not only fast with service, they are also very detailed and do a great job every time. It's been a wonderful experience buying a truck from More

by JACOB36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens
May 16, 2018

quick and easy Everyone in the service center is always pleasant and kind. I had a oil change and tire rotation done. They were done in a timely matter. More

by LHAYNES0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh Collins
...
52
...