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Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

4.0
671 Reviews

671 Reviews of Berger Chevrolet, Inc - Service Center

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May 23, 2018

scheduled oil change Just came in for a pre scheduled oil change, no surprises. The wait was about what I expected, an hour. The staff was efficient, the lounge, adequat More

by JTDOWNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens
May 23, 2018

Didn't honor my valuable service prize Came in for a quick oil change with coupon from General Motors. Acted like they had never seen one and did not honor my valuable service for the oil More

by KEBOVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quick oil change people
May 22, 2018

Friendly service Great, quick service. The team was very friendly and explained everything very well. I asked questions that were answered well. The Service Center More

by SVANDERBAAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am not sure of the name.
May 22, 2018

Got me in early I showed up 15 minutes before my appt. They got me right in and even identified a light that was out that I wasn't aware of. Thanks for the professi More

by GRIFFITHGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 21, 2018

New turbo for my Cruz installed with no problems Al handled everything. I too advantage of the shuttle service to and from work. Care runs much better now and it was covered under warranty. More

by JOHN.PERSAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 21, 2018

Service Review Over All Very Good. Staff was friendly and willing to help. So far the truck seems to be running fine. i would return for service again. More

by GENGELSM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren and Gabby
May 21, 2018

would trust my car to anyone else Berger is the first place I go when looking to buy a car everyone from my sales person to financial person are patient courteous and helpful. The ser More

by CRAIGBOBO10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am not good at names but have dealt w at least a handful or more I would give each of them a 5 star rating
May 21, 2018

Oil Change Fastest oil change I've ever gotten! I was in and out in under 10 minutes. It was efficient and fast. Service technicians were very friendly. More

by ENGSTROMGR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugenio Sellaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2018

First service , and Oil change Had my oil changed, and they inspected my Truck. I was also there for a service, had bad wrap on my steering wheel, they replaced the steering wheel w More

by BOB_LONDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Christopher
May 19, 2018

Awesome Great location, great service. Staff is very friendly and helpful. They are very busy most of the time, so expect to wait a while or borrow a rental. More

by JAKE.W.EVERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh Collins, Adam Havens, Jorge Garcia
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