Berger Chevrolet, Inc - Service Center
Grand Rapids, MI
671 Reviews of Berger Chevrolet, Inc - Service Center
scheduled oil change Just came in for a pre scheduled oil change, no surprises. The wait was about what I expected, an hour. The staff was efficient, the lounge, adequat Just came in for a pre scheduled oil change, no surprises. The wait was about what I expected, an hour. The staff was efficient, the lounge, adequate. More
Didn't honor my valuable service prize Came in for a quick oil change with coupon from General Motors. Acted like they had never seen one and did not honor my valuable service for the oil Came in for a quick oil change with coupon from General Motors. Acted like they had never seen one and did not honor my valuable service for the oil change. Even marketing had no idea and said it was a promo they would not honor. They did give 50 percent off which was nice but not complimentary. I always buy Chevy and thought just once I was getting a deal from Berger. They told me to call GM. I did and they were great ... they gave me a voucher for service...not expecting that. Very impressed by that....not so impressed by Berger even though I have purchased vehicles from them. More
Friendly service Great, quick service. The team was very friendly and explained everything very well. I asked questions that were answered well. The Service Center Great, quick service. The team was very friendly and explained everything very well. I asked questions that were answered well. The Service Center was very clean, too! More
Got me in early I showed up 15 minutes before my appt. They got me right in and even identified a light that was out that I wasn't aware of. Thanks for the professi I showed up 15 minutes before my appt. They got me right in and even identified a light that was out that I wasn't aware of. Thanks for the professional service and treatment. More
New turbo for my Cruz installed with no problems Al handled everything. I too advantage of the shuttle service to and from work. Care runs much better now and it was covered under warranty. Al handled everything. I too advantage of the shuttle service to and from work. Care runs much better now and it was covered under warranty. More
Service Review Over All Very Good. Staff was friendly and willing to help. So far the truck seems to be running fine. i would return for service again. Over All Very Good. Staff was friendly and willing to help. So far the truck seems to be running fine. i would return for service again. More
would trust my car to anyone else Berger is the first place I go when looking to buy a car everyone from my sales person to financial person are patient courteous and helpful. The ser Berger is the first place I go when looking to buy a car everyone from my sales person to financial person are patient courteous and helpful. The service department is excellent, they are efficient and I have not had to go back for the same problem. I highly recommend them to people looking to buy or have service. More
Oil Change Fastest oil change I've ever gotten! I was in and out in under 10 minutes. It was efficient and fast. Service technicians were very friendly. Fastest oil change I've ever gotten! I was in and out in under 10 minutes. It was efficient and fast. Service technicians were very friendly. More
First service , and Oil change Had my oil changed, and they inspected my Truck. I was also there for a service, had bad wrap on my steering wheel, they replaced the steering wheel w Had my oil changed, and they inspected my Truck. I was also there for a service, had bad wrap on my steering wheel, they replaced the steering wheel with a new one. service took 3 1/2 hours. All turned out good. More
Awesome Great location, great service. Staff is very friendly and helpful. They are very busy most of the time, so expect to wait a while or borrow a rental. Great location, great service. Staff is very friendly and helpful. They are very busy most of the time, so expect to wait a while or borrow a rental. Overall highly recomended for your next vehicle purchase or service appointment! More