
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Put 1000 cash and traded in a 2009 with less then 100k had the vehicle not even 90 days transmission went out they offered to get me a transmission for 3 grand I do not recommend getting a vehicle from he had the vehicle not even 90 days transmission went out they offered to get me a transmission for 3 grand I do not recommend getting a vehicle from here the dealer was friendly and did his job More
He was extremely patient and easy to talk to. Not pushy at all! He showed me a vehicle that I loved and purchased the same day! He got me a really good deal as well! Very nice guy! at all! He showed me a vehicle that I loved and purchased the same day! He got me a really good deal as well! Very nice guy! More
Mike Ohlman from Berger Chevrolet treated me terribly. He was a jerk to me. He didn't return my phone call for 2 days. So I called him again and he insulted me 2 times. What a horrible person to be in charge was a jerk to me. He didn't return my phone call for 2 days. So I called him again and he insulted me 2 times. What a horrible person to be in charge of a dealership. ...Total creep. I purchased a new Silverado in late May 2021. The truck was approximately $60000. I put a deposit on a truck scheduled to be delivered and waited a few weeks for it to come in. The saleswoman called me and told me it was delivered. I came in the next day and purchased it sight unseen. It was registered to me, insured by me, and financed by me with a $5000 down payment. Without seeing it at all, I was to come and pick it up 2 days later. When I got there to pick it up, it was not clean at all. There had been no attempt made to get it in shape to be delivered. The saleswoman was embarrassed and immediately apologized and told us in 30 minutes it would be good to go and then wisked it around the back of the dealership. An hour later one of the managers pulled up in it. He said there had been an "incident". We understood accidents happen and were concerned for the wellbeing of the saleswoman driving it when THEY SMASHED IT. So I never sat in it. I never drove it but I owned it for 2 days. It already had my plate on it.. Now there was approximately $6300 damage to it. Mike basically tried to convince me it was my fault and he wasn't going to do anything about it. He said "so I hear you threw my people under the bus" AND " he had to play hardball with me". The bodyshop guy was great, though. He fixed it in 2 weeks. Who in their right mind would take delivery of a repaired (undelivered) truck. I got my money and license plate back. The sales manager apologized and admitted Mike was way off base and acted like a jerk. More

Today was the best experience I have ever had at Berger Chevrolet. Brian made it very easy to order my new truck. He called me when it came in, he was super helpful throughout the process. I have always re Chevrolet. Brian made it very easy to order my new truck. He called me when it came in, he was super helpful throughout the process. I have always recommend Berger to all my family and friends. When we need our next vehicle you can count on us calling Brian Isch to help us. Just the best More
This is our second purchase with Berger. We went somewhere else after our first purchase because they were closer. We came back to Berger because of Brian Isch. Great customer service!! somewhere else after our first purchase because they were closer. We came back to Berger because of Brian Isch. Great customer service!! More

Very pleased with our purchases from Berger! We just picked up our 2021 Blazer and had a very pleasant experience with our salesman Brian Isch picked up our 2021 Blazer and had a very pleasant experience with our salesman Brian Isch More

Brian’s an outstanding guys, in sales and outside of it. Family’s dealt with him for many years and will continue! Definitely best experience! Family’s dealt with him for many years and will continue! Definitely best experience! More
I brought my car through the quick lube to get an oil change and tire rotation. I paid $140 for this service. I was never walked through the muli-point inspection. Two days after I leave their shop, all change and tire rotation. I paid $140 for this service. I was never walked through the muli-point inspection. Two days after I leave their shop, all of my tires and breaks started squeaking. I called to have them look at it and they said we need all new break pads and then some. Our inner break pads are gone, down to dust. The service manager couldn’t even confirm my vehicle was safe to leave, yet they let us drive home anyway. We’re looking at over $700 for this fix now. Just to spread the word, a $140 oil change doesn’t mean they will inspect your vehicle. When they mess up your car, they will find a way to pass the blame to someone else. They even went as far as to blame the issue on the environment for the state we live in for the rapid decline of my break pads (which according to their records happened in less than 4 months and under 600 miles). Break pads are supposed to last 40-60 thousand miles. This car is a 2018. It was purchased a little less than a year ago with only 66 thousand miles. It’s not adding up to me. Anyway. We’re very unhappy with this situation and we’re not sure we will be getting our car serviced here again. We feel neglected and taken advantage of. More
Jason couldn’t be easier to have a conversation with about a new car purchase. He is everything you want in a car salesman and none of the negative! about a new car purchase. He is everything you want in a car salesman and none of the negative! More

Good dealership all around. Friendly customer service. They were very patient with me calling every week. Love my new truck. I would definitely buy from them again! They were very patient with me calling every week. Love my new truck. I would definitely buy from them again! More