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Berger Chevrolet, Inc

Grand Rapids, MI

4.1
1,670 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,670 reviews

November 06, 2021

Put 1000 cash and traded in a 2009 with less then 100k had the vehicle not even 90 days transmission went out they offered to get me a transmission for 3 grand I do not recommend getting a vehicle from he More

by Hillmanthomas64
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Skylar Stein
October 30, 2021

He was extremely patient and easy to talk to. Not pushy at all! He showed me a vehicle that I loved and purchased the same day! He got me a really good deal as well! Very nice guy! More

by TMJ007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sykes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2021

Mike Ohlman from Berger Chevrolet treated me terribly. He was a jerk to me. He didn't return my phone call for 2 days. So I called him again and he insulted me 2 times. What a horrible person to be in charge More

by Codydalenburg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Ohlman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Berger Chevrolet, Inc responded

Hi Cody - After communicating with you in depth over the few months, we will not be responding to this review.

Oct 04, 2021 -

Codydalenburg responded

As a matter of fact there has been absolutely no communication since the day I walked in to get my deposit money back, and retrieve my license plate from the severely damaged truck. I have told hundreds of people about my experience at Berger.

Oct 04, 2021 -

Codydalenburg responded

As a matter of fact there has been absolutely no communication since the day I walked in to get my deposit money back, and retrieve my license plate from the severely damaged truck. I have told hundreds of people about my experience at Berger.

September 24, 2021

Today was the best experience I have ever had at Berger Chevrolet. Brian made it very easy to order my new truck. He called me when it came in, he was super helpful throughout the process. I have always re More

by Magnumforce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Anderson
September 18, 2021

This is our second purchase with Berger. We went somewhere else after our first purchase because they were closer. We came back to Berger because of Brian Isch. Great customer service!! More

by metrogal38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2021

Very pleased with our purchases from Berger! We just picked up our 2021 Blazer and had a very pleasant experience with our salesman Brian Isch More

by bruninks420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2021

Brian’s an outstanding guys, in sales and outside of it. Family’s dealt with him for many years and will continue! Definitely best experience! More

by Pm021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2021

I brought my car through the quick lube to get an oil change and tire rotation. I paid $140 for this service. I was never walked through the muli-point inspection. Two days after I leave their shop, all More

by besse1ae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve, Service Manager
July 09, 2021

Jason couldn’t be easier to have a conversation with about a new car purchase. He is everything you want in a car salesman and none of the negative! More

by Beagleking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason George
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2021

Good dealership all around. Friendly customer service. They were very patient with me calling every week. Love my new truck. I would definitely buy from them again! More

by Brandoslocum4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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