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Berger Chevrolet, Inc

Grand Rapids, MI

Overview
Employees
Reviews
4.1
1,669 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,669 reviews

July 17, 2024

Brought my car in 2018 chevy trax for a check engine light code popped up at my mechanic for a purge valve which is still covered under warranty. They said my screws were lose on my filter and that's wh More

by Vicky_kisielewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
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April 18, 2024

Mark is THE best. I've been going to Berger for years and i trust him completely. More

by Mary Wetherby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Berger Chevrolet, Inc responded

Wow, what a great review! Thank you for taking the time to leave us this review, Mary! We're so happy to hear that you feel comfortable servicing your vehicle through Mark. Drive safe!

January 29, 2024

They played me and my wife we were in need of a new car first time dealing with a dealership well that got us into a contract for a car that's only valued at $13,300 for $27,538 twice the value of the car More

by Lkj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andy Blackledge
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garry
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Jan 31, 2024 -

Berger Chevrolet, Inc responded

We're sorry to see this review! Unfortunately, we are unable to look into this review further. Could you please provide us with the name associate with your account?

Jan 31, 2024 -

Lkj responded

Tashina and matthew armstrong they knew we were in need of a vehicle and didnt have the biggest budget after we left i decided to look online at the inventory they had better cars that would have fit our budget but they didnt offer to show is them because they had to make that bottom dollar im not happy and will not buy another vehicle here ever.

Feb 02, 2024 -

Berger Chevrolet, Inc responded

Tashina and Matthew, thank you for your reply. We have found you in our system and have passed your review along to our Sales Management Team.

December 26, 2023

Salesman Duane Woodwyk was an outstanding Salesman who enabled us to get the truck we wanted. Duane went above what he needed to do and we appreciate that. We now have a Salesman we trust and we will be b More

by Gene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane Woodwyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Blackledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2024 -

Berger Chevrolet, Inc responded

What a great review! We're so happy to hear that Duane made you feel comfortable and helped you find your new truck! Thank you for taking the time to leave us this feedback.

December 15, 2023

Glad I made the 6 hour round trip to Berger Chevrolet last week and received the old school customer service from Beth Dykhouse. How refreshing ! More

by Matt K
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Beth Dykhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mariner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2024 -

Berger Chevrolet, Inc responded

We love to hear this! Thank you for taking the time to leave us feedback about your experience with Beth! Drive safe and enjoy your new ride!

December 08, 2023

Brian was very professional and answered all questions I needed answered! He made sure all things were taken care of before we left! Thanks Brian More

by Lewis_shelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2024 -

Berger Chevrolet, Inc responded

Thank you so much for taking the time to leave us this feedback about your experience with Brian! Drive safe and enjoy your new ride!

September 18, 2023

Wonderful service! Everyone was so friendly and helpful...I would highly recommend them and will definitely use them again! The salesman was very helpful, as well as ot More

by kornoelje2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Perri
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Sep 19, 2023 -

Berger Chevrolet, Inc responded

Thank you for your recommendation! We're so happy to hear that you enjoyed your experience here at Berger.

August 14, 2023

My exterperience with Berger is that it is clean and the people have pleasant no matter what department I've talked to More

by judkamiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikolas Raymond
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Aug 15, 2023 -

Berger Chevrolet, Inc responded

Thank you so much for this awesome review! We're so happy to hear that you enjoyed your experience here at Berger!

July 30, 2023

Got the deal we were after . Eugeneo has sold us a couple vehicles in the past . More

by kisner192
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugenio Sellaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Berger Chevrolet, Inc responded

Thank you for choosing Berger for your vehicle purchases! We're so happy to hear that Eugenio was able to help you find the right price for your new ride. Thank you for taking the time to review us. Drive safe!

July 30, 2023

Berger Cost me a set of tires because they can’t do a correct alignment. Aligned wrong the first time, the second time and I’m done. I paid for it all too. Love to be treated so poorly. Wrote a commen More

by Jharding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t see the service tech
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Jul 31, 2023 -

Berger Chevrolet, Inc responded

We're sorry for any misunderstanding, and we're sad to see this review. Unfortunately, we are unable to find your name in our system. If you could please provide the name associated with your visit we would love to look into this for you.

Jul 31, 2023 -

Jharding responded

I bought a brand new Suburban from MJ in 2022 for 80k. It has been to you for every oil change and service needed since because it was under warranty. But nice try on not finding my name LOL For the initial purchase and all the services you have done; you found my name, and took my money.

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